February 10, 2016
convenient location, nice place
very convenient, especially for returning cruisers. close to port. Unfortunately weather wasn't good enough to enjoy the pool etc ... but the facility seems to have everything. Breakfast choices are limited ... and could be improved
February 5, 2016
not so great restaurant service
make sure you bring your own food - the service in the pool bar and restaurant is lacking
February 7, 2016
Okay resort, but not worth the money paid for one night
This resort should step up it's game a little. The "Happy Hour" was weak to say the least. There were very few drinks to pick from and they all came out in half sized glasses. There were no deals for food during "Happy Hour" leaving us all feeling a little flat. There were no extras at all. As a Spire Elite Member I have received more attention and value from all the other properties that I have visited. I don't thin that I will book a Club Vacation property anytime in the near future.
From a cruise
January 31, 2016
Comfortable, Great Location, Fun!
The rooms were close to the Ocean, friendly people, saw the cruise ships leaving the Port from our balcony. Pool side area was really fun!
February 6, 2016
We booked the resort to be close to Kennedy Space Center for the Rocket launch. The staff was great, pool area clean, beach close and wonderful. Great place and we will stay again when we are in town.
January 21, 2016
In the 2 bdrm villa we had the ad reads 2 queen beds however they were not queens they were doubles. Very difficult to sleep in such. My recommendation is make it 2 bdrm villa with 2 king beds - the room that had the 2 doubles was also very small. Loved the view from our balcony overlooking Jetty Park were able to watch the ships come and go. The hotel was clean, however with going in January we experienced part of the waterpark shut down - we were looking forward to it, but such is life. It was a huge bonus to cook our own breakfast and some suppers in the Villa - saved us huge amounts of money. Would I recommend this again - Definitely.
January 23, 2016
This was my first visit to a resort like this. My favorites include: *the play area for children *all activities (putt putt golf, movies, pool, etc.) My husband and I were sad that the water park was closed for repairs.
January 2, 2016
staff not accomidating
Staff allowed my brother to check in at 11am and gave him the best room on the 5th floor. They did not allow me to check in until 3:30pm and gave me a room on the 2nd floor and tried to call it an ocean view. All day they said my room was still being cleaned, we did not see any rooms being cleaned. My family and I reserved 4 rooms 11 months in advance and couldn't even be in the same building. My brother and I should have been put next to each other on the 5th floor as requested. Horrible customer service. Staff at front desk would only move me to the 3rd floor.
December 19, 2015
Great room and staff
We enjoyed our stay and how much the resort had to offer.
December 27, 2015
Pretty cool hotel
For kids, this is a great hotel to visit on vacation, primarily because of the extensive list of amenities. Pool, Water slide, lazy river, move theatre, miniature golf, basketball, tennis, ping pong, and indoor kid play area/maze.