Galveston Beach ResortRental Guest Reviews

Clean suite

Beautiful suite and comfortable beds. Over priced for our 1 night stay but would be good for weekly rental. I was not offered any dining options for any meal so unsure if they have a restaurant. I was not given a bunch of info. We called 1 week before to ask about port shuttle service and they told us yes it was offered and hung up on us. While there they did give us info but not offered thru the resort. I think it's a great place to stay but not given much info about what was offered at resort.

Great area and right on the beach.

The hotel was right on the beach and had a great pool and jacuzzi. It was not far from all the good attractions.

Love It!

While the weather wasn't that great, we had a great time at the Holiday Inn! Everything was perfect and we are already planning our next trip there!

Comfy beds and the 2 bedroom villa was roomy

Very spacious with a lovely ocean view, however the windows were windows quite dirty. Fairly easy beach access. A restaurant on site would have been nice as I had to travel to get a decent breakfast. Overall a nice place and the staff were friendly..

Excellent staff, beautiful resort

Our short stay at the Holiday Inn Beach Club was wonderful.The staff treated us like royalty and made everything go as smoothly as possible. Our suite was somewhat outdated, but it was immaculate - not a spot of dirt anywhere. Hats off to the cleaning staff. We learned that all of the suites are being remodeled and updated. We will stay in a remodeled suite next week

Alamo

Nice hotel very friendly staff. Would recommend this facility great time in Gavelston Tx.

Poor customer service

The location of the hotel is nice, just walking distance to the beach and the rooms are big and I like that it had kitchen. But the people at the customer service needs more training on how to take care of customers. First of the lady who took my reservation was very rude which I complained about her to corporate. This is a gift to my daughter and sister who is first time visiting and I want them to have the best experience but because of how they were treated at the front desk made it a bad experience. With a beautiful resort like this could have gotten a good review but because of poor customer service which is big part of a good hotel experience, it affects a good review for this hotel.

Best stay ever!!!

One of the best stays ever!!! We have been staying with ihg properties for years...even out of the country... this Galveston property totally rocks!!! We have stayed here many times with different family members and this property meets everyone’s needs. This stay was a romantic getaway and we had the best time! Cooked in our kitchen and ate dinner looking out over the beautiful Gulf of Mexico. We love you all for making this a wonderful experience!

Beautiful rooms with excellent view of ocean

I ran away for a 5 day break to relax and recharge. I was greeted warmly by a very friendly staff. They took great care of me and made me feel welcomed. My room was even better than I thought it would be. It was immaculate, the bed was very comfortable, kitchen was great, and the view was amazing. I loved having a washer/dryer in the room. The main reason that I picked this hotel is because of the beach access and the cleanliness of the hotel. I highly recommend staying here. I will definitely be staying here the next time I’m in Galveston.

Anniversary

My wife and I had an awesome time celebrating our anniversary. Beautiful days and evening sunsets. Great room views. All the amenities for a relaxing stay.