Lake Geneva ResortRental Guest Reviews

Quiet and relaxing

This was our second stay here. We had a wonderful, peaceful time at the resort. Used the outdoor grills and atr at the restaurant once where we received great service. . Enjoyed the health club. Nice golf courses. Great place to read a good book.

Beautiful Property

Definitely recommend Holiday Inn Club Vacations at Grand Geneva. The property is located within the Grand Geneva Resort which you have access to. The pool at the main Lodge and at Holiday Inn were beautiful - well staffed, very clean. We had a view of the golf course from our room which was very spacious and modern.

Great place for family or by yourselves

My wife and I went on a time away from kids vacation and we had a great time. We had a room with a kitchen and even though we didn't cook, they had everything you could possibly imagine in that kitchen you literally could have made anything with the utensils, and assortment of bowls, pans, etc..., they also have grills to use outside. We rented a jet ski downtown, and ate at many places, all good but Corleone's on the lake was the best, we ate outside on the lake listened to live music. The view was wonderful from our Villa and was as well through out the resort. In the Grand Geneva were you check in and out, you have full access to everything there as well (fancy), after we checked out my wife and I were welcomed to relax and lay by the pool, which they provided towels, and had access to all the restaurant items by the pool side. Very nice place to enjoy. I don't usually write reviews because it's not my job to sell it's theirs but in this case they deserve this review.

beautiful accomodations

We were thrilled with our room, the view and the amenities'. The staff was also very helpful and friendly. They went out of their way to make everything right for us. The Brute golf course is an awesome course and we loved our round there so much, we are planning a return trip this fall. I believe the cost was very much in line with both the level of service and the great accommodation's. We will definitely be back.

Rude staff

My worst travel experience in 7 years as a Platinum member. Could not find resort with Mapquest or Garmin; when I called for help they did not let me speak with the local front desk and did not know how to find it. Staff was rude at registration desk and I had to wait 20 minutes while they called Florida to assign my room. At checkin they informed me of maintenance being performed at site. Room key did not work. Two other guests became locked out on their balconies and had to yell for help. At checkout no one could provide a receipt or accurate phone number to get a receipt. After 2 days and many phone calls I received an email receipt which had the wrong Credit Card name and no information about where I had stayed.

First time experience

Went to Lake Geneva to celebrate my 40th birthday/Memorial Day Weekend...We stayed in a 1 BR suite, and it was nicely set up with a large bathroom with a washer and dryer! Due to the multiple hotels in the resort, we did find it difficult to know where to check in, but aside from that we had a great stay! It's not walking distance to downtown Lake Geneva, but we personally didn't mind that. Would definitely recommend this hotel, and we are already planning on going back.

Excellent value

We recently stayed in a combined 1 bed and lockout 1 bed unit for a family wedding. We had 4 adults and 2 children and it was perfect for our group. It was a huge space with lockout doors for times of privacy. Each side had a kitchen and good living space and storage. The units were very clean and well equipped. The unit was just a short walk from the main resort and right in the middle of the resort property and amenities. It was very reasonably priced for the capacity and perfect for our group or even more people. We would definitely stay there again.

Great Place

This is a home-away-from-home experience. If you want a private and secluded experience, then this location is excellent. We had a jacuzzi, with separate shower and sinks. Queen bed, open plan kitchen with living room space, flat screen tv in bedroom and living room and fireplace. I always choose the 1st floor which leads out to golf course. You have access to health club, swimming pool and hot tub at Grand Geneva. I always my stay at this resort. A 10 minute drive to Lake Geneva; away from the husstle and bustle. Awesome experience! We are definitely returning! The Chop House is overpriced. The waitress needs a 101 course in how to handle customer request. We went low season: I don't know how they'll be able to keep up their services during high season. We had to ask to refill our glasses with water. Common!

Cleansiness and Appearrance

I really enjoyed my stay at the Holiday Inn Vacations Resort in Lake Geneva. I had a Villa and it was so cute! and comfortable. Hope to plan another stay this summer as soon as possible.

Great Place for a girls weekend!

We booked a "villa" to sleep up to 8 guests. There were 5 of us on our last girls w/e and our first time at HI Club vacations. The villa was amazing...beautiful, comfortable beds (incl. sleeper sofa), plenty of room :) One fireplace was not working when we first arrived, we called the front desk and within 10 mins. maintenance was at our villa, and fixed the problem. The ice maker was not turned on, again, we called the front desk and within 15 mins we had a bag of ice delivered. Next time we hope to take advantage of the spa : )