Lake Geneva ResortRental Guest Reviews

An exercise-cation

It was our second stay at the Holiday Inn at Grand Geneva and were there over the Easter weekend. We went there to enjoy using the basketball court and gym for 3-4 hours a day and to eat out a lot. We had a pleasant 3 day stay, would have liked to stay longer and will next year. It is a newer and nicely maintained hotel. We went with our 17 and 9 year old sons. We went to the Studio Winery and bowling at Geneva Lanes as well. We ate at the Egg Harbor Café twice, the Sprecher Brewery Restaurant, the Next Door Pub and the Caribou Cafe. Everything was about a 5 minute drive and we had good service and food and wine each place we went to. We will return to all the spots again next year. It was an exercise filled and relaxing get away. Ohh yeah, my wife got a nice manicure at the Grand Geneva Spa that she was really happy with, that has held up very well.

Nice getaway

Overall, the rooms are impressive and clean. Great for a family of our size (4 kids). Also nice to be able to use all of the nice aspects of the Grand Geneva property. Only suggestion is that they need stairs and a walkway between the Vacation Club and the Grand Geneva Lodge (currently you access via shuttle) as it would only be a short walk with stairs.

Great bed-no cell signal-needed to call a trolley for transportaion.

Property has no meals, bar etc without taking a shuttle to the main lodge which had an excellent bar and restuarants. Shuttle worked well but it would have been much better if a restaurant and bar were on the property especially for breakfast. While it worked ok it seemed strange to enter the unit thru the bedroom. No cell signal most of the time was a bummer.

Great room

The room was a sweet treat. Everything at our fingertips. Room came fully stocked; cups, plates, pots,pans, etc. The walls are thin, though, as we could hear the people upstairs walking around., and kids running up & down the hallways. Overall our time here was great. One downfall that we came acrossed is that the grounds were poorly marked. For example, the waterpark only had a sign for it facing in one direction, so if you were driving the opposite direction you would've passed it & would have to turn around to enter.

ARE YOU KIDDING

Our business requires travel and our business requires receipts. The hotel is located in Wisconsin yet the phone number listed on the web page directs you someone in Florida. What seemed to be a simple request turned into phone tag and transfer nightmare. Absolutely noone at the "front desk number" could connect me to or actually give me the number of the "front desk". All I needed was a receipt. After 10 phone calls I was given nothing but the runaround, phone numbers to disconnected lines, phone numbers that were not in service anylonger. The stress of traveling is bad enough but compounding that stress by this ridiculous phone service is more than one should have to put up with. While the resort seems nice, the entire experience turned into a train wreck. Simply posting the correct "front desk" number on the web would have avoided the entire mess. I'll stay in somewhere else the next couple of trips just out of spite. I've been loyal for several years. My expectations are not all that high. I just expect some basic common courtesy

no hot water

Only 2 complaints every thing else was great. I requested an early check in a two PM. I called Holiday Inn to see if my room was ready, I was told I had to go to the hotel check in to see if the room was ready which after standing in line for 10 minutes iI was told that it was not ready. Thye could not tell me an approximate time to check in. So we left the property, an hour latter we recieved a phone call saying the room was ready and checked in at about 4pm. The second issue was that Sunday morning upon waking we realized we could not get any hot water, so we were unable to shower.

The best I've experienced

I stayed at the holiday inn resort by default. We intended to stay at the grand Geneva resort as we did 2 yrs ago, but while checking the price I noticed that the holiday inn resort was on the same property and offered 2 bedroom suites. Since we were bringing the kids this time we thought we would give it a try. And I tell ya, whenever I go to lake Geneva I will be staying at the holiday inn resort. Lots of space, very clean and can't beat the price. Can't wait to go back.

perfect vacation area

Easy to get to. Lake Geneva has a lot to offer all year long. Rooms are very comfortable. Staff is great.

Great but what was that trickling sound .

What a festive time of year it was to stay at The Holiday Inn Vacation club Lake Geneva. The decorations as we drove in were fantastic and the lobby area was also decorated well. The staff offered us hot cider or champagne while we waited for our room which took less than five minutes to be ready. The two rooms we got were aranged completely different from each other. One was rather odd in that you enetered through the bedroom and the kitchen area was in the rear. The other had a long hallway that led back to the kitchen and the bedroom was more private and off to the side. Both rooms had ample space for our needs but the first room with the front bedroom when laying in the bed I could hear the sound of water trickling down the pipes in the wall...this went on for quite some time until I finally decided that I would get up as sleep was not going to be possible. Either it was a heightened awareness of different sounds from a new environment or just a the continual flushing or showering by guests of the upper floors but it continued for several hours each morning...never heard it at night. I wish I had more time to take advantage of all the amenities that it had to offer because it was a very nice place with much to enjoy. My wife never was bothered by the water trickling sound so maybe it was just me.

Great Villa Suites

The 2 bedroom villas are always great for vacation. We have shared one with friends several times and will again in the future. Great place, great value!