Mold in bathrooms
Beware. This property is lovely but in poor condition. Moldy conditions are unacceptable. Also, they do not recognize your status at check in.
December 14, 2019
Lots of amenities for the price!
Winter stay, so did not partake in outdoor amenities, but we saw a nice mini-golf course, horseshoe pit, sand volleyball, indoor pool/ spa and heated outdoor spa (mobility-impaired friendly), plus two outdoor pools. Nice large playground plus an Activity building and a fire ring pit. Grounds green and well kept. Condo has a generous verandah, spa tub (2 BR/ 2 BA), 1250 sf. Condo can be split into a one bedroom (with the spa tub) and an efficiency (which has its own kitchen). Great view. No elevators (three-story units). Kitchen has cleaning accessories, dishes, etc. Bathrooms have Bath and Body Works products plus fluffy towels. Nice place to stay.
December 8, 2019
Great service . Loved the room but better beds would be nice
Loved my stay will be back hoping this time pools are up and running
November 25, 2019
Wouldn’t return quickly
This hotel seems to have a lot of problems that they don’t either want to address or discuss with guests. I told them I wanted to take them up on their IHG customer service promise, and the front desk agent did not know what that meant.I will let you read my comments and concerns and decide if you would like to visit this property.
November 29, 2019
Great place to stay and be able to cook our contribution to our family Thanksgiving celebration!
November 11, 2019
Rooms were poorly constructed and were not very sound proof. Customer service was fine and the amenities were good.
November 3, 2019
Will be returning for sure!
We stayed for a weekend in Nov. And loved it. We will be back. Ask for Donna or Jacob to assist. They are the bomb! Piney shores in Conroe Tx
November 4, 2019
Nice and roomy, offers a lot
We enjoyed our stay. We plan on staying there again and will take advantage of all the amenities that we didn’t have time for this stay. Only issue is the outside around the door and patio should have been cleaned.
October 24, 2019
This property needs serious updating. Staff was wonderful and the grounds are well kept up.
November 1, 2019
What an experience
The first night of our stay started out good until lightning struck the tree on the side of our unit, split it in half and fell onto our A/C unit denting it pretty bad and knocked paneling from the side of our cabin. We didn't realize until later that debris from the ceiling had fallen into our bed. We had to move to a new cabin two doors down...IN THE RAIN...although the maintenance man and office manager came to check on us we received no help to move nor were we compensated in any way. Once we got to the new room the heat was not working properly we had to turn on the oven and burners to warm the room and I couldn't call the office because the phone was not working. By this point I was frustrated and exhausted and went to bed. The next day was much better.