September 8, 2017
Great Location, amazing pool!
They had just completed the 2 water-slides and spray-ground, and our kids were in heaven! The surf was pretty crazy due to the impending arrival of Hurricane Irma, so we spent a little less time on the beach that we planned, but we still had fun thanks to the pool and lazy river. The staff were great and helpful. The campus is close to Myrtle, but not close to the crazyness.
September 16, 2017
One of the worst experiences ever had at a Holiday Inn property. The service staff is rude and not helpful. Spent all her time telling me what we could not do. Was going to extend my time there but after the check in experience decided to go to elsewhere. This whole thing to get a parking pass is a joke. I told her upfront I did not want anything free because I know the drill. Still she tried. The mgr or whomever was helping just stared while I waited in line for a parking pass. Took 10 mins to get a parking pass. Never Again.
August 22, 2017
Myrtle Beach Mini Vaca
My overall experience was good. The staff was very pleasant and helpful. the date of checkout being that checkout is early. we wanted to stay by the slides and pool for our children and they were very good about it, they gave us a working card key for the entrance to the pool.
September 8, 2017
Relaxing week with a few issues
Overall, this was a good stay. The villa was comfortable and the pools were nice. We did have our tub faucet break. We couldn't turn it off. We called the front desk and were told someone would be right over. An hour passed with no one showing up. I called the front desk again. Ten minutes later, someone showed up. I'm pretty sure no one was sent the first time I called. We ended up rescheduling our anniversary dinner to actually have time to prepare after sitting for an hour, thinking someone was going to be showing up any minute. Also, I hate th fact that I have to go to another desk, be sold to about buying into the resort in order to get my parking pass. But, I guess that's how it is at the vacation clubs.
August 27, 2017
The room was wonderful very clean. Most of the staff where nice. The pool area's are great. There was no info on a Deposit for room when i got there had to give up all our spending money had i known i would have planed for it. So we couldn't go do anything while we where there and this was our 1st Vacation in 10 years. It would be nice if you offered Free Hot Breakfast like all other IHG Hotels that would have made up for a little of it.
August 20, 2017
Great place however for the money, I expected more. We loved the lazy river and the pool bar - Bonnie was fantastic. Room was clean and fully stocked. Air conditioner worked great but we did hear other guests complaining about theirs.
August 18, 2017
Greatest location. Excellent pool and pool bar. Would stay again.
August 7, 2017
Staff needs improvement with customer service with timely check in and on the grounds.
August 13, 2017
A must see
This resort iis in the perfect location and the room was amazing
August 14, 2017
Easy access to beach
I liked the lazy river and the fact that the beach is so close from the resort. Rooms were clean.