Galveston Seaside ResortRental Guest Reviews

Vacation

Overall I was disappointed with the way I was taken care of as a guest.

Disappointing Stay

I booked this hotel with the impression that it is on the beach but it is in the other side of the road and you have to cross a very busy road to get to the beach. I checked in very late and they gave a room in the 3rd floor, no elevator. As it was late I moved into the room and have to almost carry my sun with his broken feet thru the stairs. In the other day, very early, I asked to be moved and they said they will called me as soon as possible what never happened. It is hard to be in the 3rd floor with a kid with a broken feet with very complicated time to be in and out (he spend most of his time in the room).

Rooms were to far from the beach

The internet made it appear the rooms were on the beach and the infinity pool and hot tub near the beach was available for everyone but it is not. We were way across the highway and to far to walk to the beach

Don’t waste your money

This property is part of a timeshare. Needless to say, never a good investment. The condo is tiny and cramped. I booked a “Villa”. It was anything but a villa. The patio had a big open hole in the ceiling and no lights. You had to walk up 3 flights of stairs, no elevators. No washer and dryer in the units. In the master, the tub sat right next to the bed. You would splatter water on the sleeping person, if you were not careful. The fitness room did not exist. You were supposed to go down the road to use a gym they partnered with. No thanks. We were so put off by the whole stay that we didn’t stay the last night of our reservation.

Last family vacation

advertising works!!!! When I booked hotel I was under the impression that it was on The beach as advertised!!! To find out that that building on the website is only one used to show and for the time share owners ,the rest of the buildings are across the street(the he biggest and busiest street on the island!!!) One of the TVs did not work. The bath tub jets never worked even after 2 different maintenance men came over to look at it. For 5 out of 8 days the water would be shut off first day without a warning. No washer or laundry mat in facilities, no house keeping for less than 10 days which brings me to the biggest problem .... not enough toilet paper!!!!

Average, Everyday Time Share

Big property with ample space to spread out but facilities are in need of repair, property is a walk to the beach, there are no workout facilities, and there is attempt to sell you a timeshare from the minute you try to check in. If you can get past that, this is a decent enough place but it's just a LONG way from everything and offers very few amenities. For a similar cost, you can get much closer to attractions and stay in a far higher quality location.

Seaside Signature Villas

We had a great time and especially loved swimming in the infinity pool looking out over the ocean while sipping a delicious cocktail from the pool bar. The staff were friendly and very accommodating! I don’t think our stay could have been any better! We absolutely loved it and will be back!!!!

Dissatisfied

In addition to the property not meeting our expectations the Internet was out. Staff was aware. Shower in the primary bathroom did not work. We just used the other shower. We did not inform staff.

Pleasant stay

Love this hotel , rooms are beautiful, two bed suite are ocean front. Bit far from Galveston it is on Jamaica beach. Manageable distance though.

Needs major remodel

The entire suite smelled like dog and cat urine! It was STRONG! There were LARGE urine stains on the rugs. It was so dirty in this suite! I will NEVER stay here again! The jacuzzi tub had YELLOW stains like it had not been cleaned in a VERY LONG TIME! It was dingy. I used the stairs the entire stay because the elevator is not air conditioned and I was placed on the top floor so it was very hard for me! I feel very deceived by this entire process. I am a platinum elite customer and I expected better than this! TERRIBLE! The air conditioning was weird also, it would get cold in some rooms but very HOT in the main living and dining room area. The excuse I was told is that they just acquired this property and have not yet been able to fix it and remodel it.There is no direct beach access at this location either!