Galveston Seaside ResortRental Guest Reviews

Signature Suite and beach view/access were wonderful!!

The signature suite was beautifully decorated and fully equipped with everything we needed for a great stay. Highly recommend and we will definitely go back!! Also loved being away from the main Seawall and traffic. While it was nice to travel in for dining or entertainment, it was great to come back and have a relaxing quiet beach experience.

Loved our stay

The signature villas were amazing! Loved our week there!

Everything was great. Love the room.

The area was nice and secluded from town, with easy access if you needed to go the main local attractions. The view was great, not overcrowded. My daughters were very eager to get back to the resort after a few hours in town. If felt like my own private beach.

Family Reunion

Had a great time with family and friends. Made possible by great facilities, access to beach and friendly staff.

Lacks maintenance and short staffed

Unit 202 signature collection Holiday Inn Club seaside resort at Galveston TX lacks maintenance; safe deposit in the room not working; security is a concern; place is short staffed.

Galveston Seaside Resort

Check in/Check out was pleasant and quick, King room sheets were ripped when we inspected room, hotel staff sent new sheets and expected us to remake bedding with new sheets. Rooms were not cleaned or coffee supplies refreshed, called front desk, they sent coffee supplies, and left them on the doorstep. Front door didn't latch when closed, found out after our first night had to slam door for it to latch or the door remained unsecured. Maintenance was working on broken fan when we checked in, had an emergency call came back a couple hours later and finished repair.

Inconvenienced, greatly

Confirmed reservation of a building with an elevator due to disability., several times. Called every two months to reconfirm elevator. There was no elevator. The customer checking in in front of us was told the same thing. We were told to reserve in another Holiday Inn next time. Our family reunion was held at Surfside Beach, Texas. This Holiday Inn location was our first choice. They do not follow Federal law to provide handicap accessibility to their buildings. The top step pitch is really too high compared to the rest of the stairs. My cousin had a hip replacement and I have trouble dealing with stairs for several medical reasons. Made our stay very difficult.

Horrible Service and Infestion in the Kitchen!

Not, worth the money! Beautiful property! Poor customer service! Roaches in the kitchen!

Nice Facility

Time share pressure sales very unpleasant. Needed to rest when arrived. Was delayed standing while reps continue to push sales rewards and offers we were not interested in.

Great experience

Great please to State Either for business or pleasure a lot of space in the room that Makes a very comfortable stay with the family and close friends. If beach front pool access can be added that will be a perfect Reward for ihg members You need to know the facility un order to really enjoy and appreciate it.