Start here if you’re looking to exit your timeshare.

There are many fraudulent timeshare exit companies in the marketplace who constantly solicit timeshare owners with false information. Here are a few red flags that reflect techniques they typically use:

• Attempts to discredit your timeshare product
• Requests to complete fill-in-the-blank questionnaires that presume negative interactions with Holiday Inn Club Vacations
• Invitations to off-property meetings (at hotels, restaurants, etc.) Scare tactics about legal claims against your resort
• Warnings of forced payment of maintenance fees through inheritance

Be aware that third-party companies promising to get you out of your obligations rarely, if ever, have any legal basis to do so. Rather, they write baseless complaints on behalf of owners in an effort to put pressure on developers. In the end, the developers foreclose on those owners, who often incur substantial damage to their credit.

Despite the harm to owners, many third-party scammers count such foreclosures as “successful” exits from timeshare. And they craft owner agreements that allow them to retain their upfront fees notwithstanding the foreclosure.

Horizons can accomplish the same results promised by the exit company scammers, and without the damage to your credit.

You should use caution if a company promises to transfer or cancel your timeshare or eliminate your maintenance fees. Because they are not affiliated with Holiday Inn Club Vacations Incorporated and have nothing to do with the Horizons program, they are unlikely to be able to help you and almost always expose you to a greater financial risk. If you want to stop paying maintenance fees, Horizons is your best avenue to explore.

Be wary of any timeshare exit company that guarantees that it can cancel your timeshare within a certain amount of time. Horizons will not recognize any attempted coordination from third-party exit companies. If a third-party exit company involvement is detected on your account, you will forfeit the ability to participate in Horizons and Horizons will no longer be available to you.

Yes, for those who qualify for the program, a processing and handling fee is collected, sufficient to pay the costs to transfer title. Currently this fee is $1,200 per contract transferred.

The ability to sell your timeshare (rather than cancel it) depends on several factors, including your ownership type and whether you have a mortgage (see below). If selling your timeshare is your goal, the best way to start is by contacting our team directly to discuss your options.

There any many different companies in the timeshare exit and resale marketplace, and the services they claim to offer vary. In our experience, the majority of the claims made by these third-party companies are inaccurate, far more expensive and often fraudulent.

Horizons offers faster and more accurate assistance because it is offered by Holiday Inn Club Vacations Incorporated. Third-party scammers have nothing to do with your timeshare—they only want to use your status as an owner for their financial gain.

We do not endorse or work with any other person or company promising to help you to get out of your timeshare product. If you are approached by any third-party organization claiming to represent us and offering you exit solutions for a fee, you should use extreme caution as it is likely that you are dealing with a company engaged in fraudulent activity. For example, they may refer to themselves initially by phone as “owner services” when in fact they have nothing to do with owner services at our company. If this happens to you, simply hang up and contact Horizons directly instead.