Welcome to Horizons by Holiday Inn Club Vacations Incorporated
If canceling or selling your timeshare is on your mind, we’re your first place to turn.
We care about everyone who owns with us, and while we want you to continue to enjoy your vacations, we know personal situations can change over time, and the road ahead may seem unclear. That’s why we created Horizons, an easy service offered by our company and designed for those wanting to get out of their timeshare permanently and never pay maintenance fees again.
If you’re exploring possible next steps in your vacation ownership or even thinking about selling your timeshare, we would like to know that too. There may be options open to you, and we’re here to help you make the best decision for you and your family.
On a related note, with a rise in fears over the COVID-19 pandemic, the American Resort Development Association Resort Owners’ Coalition is warning consumers of timeshare exit companies attempting to take advantage of this uncertain time. To learn more, please read the full press release.
Thinking of canceling or selling your timeshare?
We’re here for you with Horizons.
To make sure you get the best assistance, please verify your owner details:
If qualified for the program, a $500 processing fee per contract is collected.
Frequently Asked Questions (FAQ) about timeshare cancellation
Know your ownership type and contact us first
If you’re an owner without a mortgage and aren’t using your timeshare as planned due to financial hardships, health issues or other unforeseen difficulties, you may qualify for one of our safe and secure ownership exit options. Contact us for details and next steps.
If you have a mortgage and are looking to sell your timeshare or exit your ownership, there may still be options available to you. Every owner’s situation is different, so we want to hear from you.
Next steps and what to expect from us
Once you reach out to us about canceling or exiting your timeshare, our Horizons team will review your ownership details to help you assess your timeshare cancellation options. We’ll contact you at a time that’s convenient for you, answer all your questions about canceling or selling your timeshare, and make sure all your concerns are addressed.
We’ll explain the timeshare cancellation options we offer, as well as the process, requirements and expectations for any steps available to you. If you qualify for Horizons, we will collect a $500 processing fee per contract to get started. In addition, we’ll provide you with valuable information about potential pitfalls in the third-party timeshare exit and resale marketplace.
Whether you’ve owned with us for 30 years or are just starting out, we appreciate you being a part of our family.
If you’re ready to talk about canceling your timeshare and ending your ownership with us, please give us a call at one of the numbers below or fill out the form above so we can discuss your available options. We’re here to help and look forward to hearing from you.
Toll Free: (866) 228-8689
Direct: (407) 477-7058
Monday - Friday, 9 a.m. to 3 p.m. (ET)