December 11, 2020
We were looking for a quick getaway within a couple of hours drive and found this hotel. It was clean, roomy, and had a very comfortable bed. We did lots of hiking and just enjoying the outdoors. The location was perfect for all the places we visited, everything within a 30 minute drive.
November 23, 2020
Nice location, needs some care
Resort is well located , close to the smokies and little Helen Town, the horse riding is a plus for the kids, this is our second time visiting this location and it really has a cleaning problem, tons of dust everywhere and lots of hair in bathrooms, same as last time, activities closing at 7 PM is another setback.
November 25, 2020
We stayed at a 2 bed villa. Villa was updated, clean, spacious and provided everything we needed! Amenities within the resort were great...golf, mini golf, various sport courts (basketball, tennis, volleyball), pool, etc. Resort was within reasonable driving distance to several attractions including Helen, various state parks, etc.
November 23, 2020
It was fabulous ! I really wish I had lots of money to stay at these suites much longer than I do ! Loved every second
November 6, 2020
Water bugs in the kitchen area and bath room. Brought to the attention of the front desk, they were going to have the unit treated and call me when it was completed, never got a call!
November 4, 2020
Great Area and clean rooms!
We (2 adults and 13, 11, 9 yo) thoroughly enjoyed our time at this hotel and the areas we visited (eg. Horse back, waterfalls, hikes, museum). We arrived when the leaves were changing and decreased amount of people due to Covid, so I am sure it would've been more crowded at the hotel and around the parks. We were very fortunate to not have to worry about social distancing too much. We took advantage of the amenities on the property.. tennis , basketball, etc. And it was a nice break from a long day. Definitely would stay here again.
October 25, 2020
The check in was OK but, the staff did not appear knowledgeable of the special package plan we were staying under. When questioned, we were told if we had complaints are questions about the cost or details of the special we had to call the corporate office and we were given that number. The outside of the units were dirty and covered in cob webs and they were three stories high with no luggage carts available
October 24, 2020
Roomy and comfortable suite.
We were in town for the Octoberfest in Helen, Ga. We were so impressed with the resort! It is a great place to take your family and stay and enjoy all it has to offer on the property. Clean and roomy rooms with lots of amenities included. We will stay again real soon!
October 23, 2020
Property was beautiful!! Check in services were very helpful. Room was spacious
October 14, 2020
Great place to stay; needs some cleaning
The sofa and loveseat were really dirty. Especially during COVID, this left us very uncomfortable but during a non-COVID stay, we would also find this unacceptable. They were so soiled that we had to put sheets on them to feel comfortable enough using them. We are not part of the lunatic fringe, paranoid, and OCD clean group that has ultra high expectations; ours are reasonable. The rest of the unit was fine. Staff was great.