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cape canaveral resort
Cape Canaveral Beach ResortRental Guest Reviews
4.0/5
(1,456 reviews)
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Keisha
HORRIBLE CUSTOMER SERVICE betwee staff on request
We waited for 3 hours for towels . I had to call twice and go down to the lobby to request. When they finally arrived 3 hours later they sent me a heavy trash bag filled to the top with towels. It was insulting to say the least.. Very horrible customer service . I can’t say I will stay at this location again. The quality of customer service was H O R R I B L E!!!!
No, I do not recommend this property.
NC with 4 characters
Review title
Review that has at least 50 characters….. I am typing this to get to 50 … how dumb is this
Yes, I recommend this property.
Mike
Awesome Cape Canaveral Hideaway!!
This place is awesome. Whether you have kids or are just a couple looking to get away, they have it all! Beach access, private pool or main pool with plenty of space. We never felt cramped in any of the pools. Drinks and food much more affordable than anywhere else. This is a hidden gem and my family will definitely be back. Thank you IHG staff for your professionalism.
Yes, I recommend this property.
Crystal
AC issue
The amenities at the hotel is why we chose this hotel. Loved all the family activities. However, we were truly there for World Series. Coming back to warm room everyday was not part of the plan. We made the staff aware on the Tuesday and several times after that. It got up to 80 at one point. They did come check it a few times but never really gave us any relief until Thursday, which that relief was only 75. We still made them aware that something was differently up with their unit. Their maintenance guy Dave came on Wednesday and said he would be back with 2 box fans. We never saw those either. Again we loved the area and the hotel but I would certainly not stay there for a week again and have to deal with a possible broken AC.
Nanny
Fun in the sun
Excellent place to stay and have fun in the sun. Hotel has everything and more.
Yes, I recommend this property.
mryann34
Wonderful hotel. 5 stars all the way!
Excellent location. Beautiful room with all the needed amenities. Plenty of room for a large family. Beach was very nice! Staff was very nice and pleasant!
Alex
Great Staycation
We recently stayed at the IHG Cape Canaveral resort and overall had a wonderful experience. I booked through Priceline and selected a room that included free breakfast. At check-in, we were upgraded to a villa, which was a pleasant surprise. However, the breakfast was not honored because it didn’t appear on our itinerary. Unfortunately, I couldn’t show proof since Priceline only allows communication through a chatbot, even though they did confirm breakfast was included. Despite that inconvenience, everything else about the stay was fantastic. The amenities were top-notch, the property was clean and well-maintained, and the staff was friendly. We truly enjoyed our time here and will absolutely be back!
Yes, I recommend this property.
Drew
Never again
Bed and couch was uncomfortable. Pool closed early. Hot tub was too hot to get in. Towels were rough on the skin. Shower head was horrible. Hurt your body. Some staff were nice and some were rude.
No, I do not recommend this property.
Pamela
Excellent!
Great place to take the family. Close to beach, food is great!
Yes, I recommend this property.
Sonie
Mostly wonderful
Our stay was wonderful, but the water slide and lazy river were broke down during our stay. Other than that, it was very nice. My children were disappointed and I spent a lot of money to make them happy.