November 1, 2021
Decent, but won't stay again.
Cleaning needs to be more complete - there were shards of glass in the bottom of the shower and the tub required cleaning and removal of other people's nails before it could be utilized. The room also smelled musty. The construction of the building allowed the room to shake when the neighbors shut their door and we could easily hear the neighbors through the walls. The resort offers timeshares and the sales team continued to call while I was trying to work. I had to unplug the phone. The on-site restaurant staff was delightful and dinner was pretty good.
October 24, 2021
This place was very nice, clean loved the view! We plan on vacationing here often
October 25, 2021
Our overall stay was okay however the main reason we got the room was a surprise for my fiance upgraded so we had the Jacuzzi bathtub just to find out it did not function. After a long drive decided we wanted to try out the restaurant but that was a big mistake. Showed up around 4:15 they then told us there is only a lunch menu but half of the lunch menu they did not have the items to make. So we ended up having to wait a whole hour and a half to receive our food due to dinner not being started until 5 PM. After waiting for dinner to start we then realize half of those options we're not there as well. I ended up ordering the ribs one of the most expensive items on the menu and they tasted bad. You could tell they were frozen meat was extremely dark and chewy. We have used this place for over 12 years now and this day we were very unsatisfied
October 24, 2021
Peaceful and beautiful area
Fall time the trees where stunning. Tucked into the base of the mountains was gorgeous.
October 22, 2021
Great hotel. Lots of activities and very relaxing. We should have stayed longer to enjoy the area more.
October 8, 2021
Wish we had stayed longer
We’d come again. It was a lovely experience. The place was close to photography places we go. The hotel was comfortable and quiet. The view was very serene.
October 17, 2021
Nice visit - thankfully close to Tahoe
I thought the property was nice and set in a beautiful area. Told that the hot springs were closed but not given any reason. Of course they don't tell you this before you arrive. The rooms and grounds are pleasant but everything shuts down pretty early. Tried to upgrade our room but found this difficult to do at the front desk. They made us call IHG to make any room accommodations and this could be because we weren't owners at this resort. The staff was friendly but I found this method to be awkward and not easy to manage. Overall a pleasant stay. Thankfully there are hikes close by and Tahoe is not far to explore. Genoa is not far but it is very small and we found we could experience in a 1/2 day.
October 3, 2021
Staff great, beautiful view
Already looking to come for another visit! Front office staff was so friendly and answered all my questions. Housekeeping was quick to bring extra coffee and blankets.
October 2, 2021
A great place to relax
The room was awesome and the stall were very attentive. Highly recommend staying at the hotel. The restaurant wasn’t that good. I would give it another try but we have ate there 3 times and so far it was good once.
September 30, 2021
Dated but clean
The hotel is somewhat dated both within the room as well as the conference area. Even though fixtures, flooring and other property features are old, the cleanliness was good. Service wasn’t great and checkin required returning after 4pm