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Desert Club ResortRental Guest Reviews
4.3/5
(3,161 reviews)
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed at the resort. Write a Review
nbis
March 9, 2018
Hotel Stay
Very Friendly property. Neat and functional. Staff are helpful and friendly. Very close to nearby attractions, within walking distance. Pleasant surroundings, smoke free.
Yes, I recommend this property.
MichelleP508
March 17, 2018
Great Location Behind Center Strip!
Holiday Inn at Desert Club Resort is centrally located behind center strip (behind the Linq Observation Wheel). The staff members appeared friendly, accommodating and knowledgeable. The room was beautifully appointed with a Master Suite, second bedroom with full bath, fully applianced kitchen, fireplace and balcony (which contained a few cushioned chairs and tables). There were five pools and an on-site restaurant. Delivery was also available from many area restaurants. There did not appear to be any elevators on the property. Shuttle buses were available on a schedule or by appointment, depending on the destination. During the first night, the music playing in the arrival area was quite loud (we were in Room 301). While we were initially told the hotel could only turn the music down for that night, the hotel staff kept the music at a reasonable volume the remainder of the week (which we appreciated!!!). We also encountered issues with the HVAC system in the room, as well as having all of our keys deactivated midweek. However, the hotel handled each issue in an appropriate manner. The HVAC system was quickly fixed, and new keys were issued. Despite the issues, my party had an excellent vacation. The hotel staff was very responsive to our needs, while the facilities were nicely appointed and well maintained. We will definitely return in the future!
Yes, I recommend this property.
Sam56
April 1, 2018
Great time in Vegas
Overall, our stay was great. I paid extra to have the one bedroom villa and it was worth it, just purely for the space and comfort for four people. We liked that it was not on the strip yet it was very easy and a quick 10-15 minute walk to get there. It was especially nice not to have to pay resort fees per person every day, which is a total rip-off that other hotels on the strip charge.
Yes, I recommend this property.
Drifter 77
April 2, 2018
Not on the strip but close
Nice, clean place. Rooms are big. Covered parking with controlled access to the property. Only downside was checkin was slow and being a platinum member gets u a big thank you. Whoop-dee-do!
Yes, I recommend this property.
Gaienne
March 31, 2018
Wonderful staff and great layout
Price to stay over an extra day cost almost as much as the week-long stay.
Yes, I recommend this property.
Momoftwo
April 2, 2018
Nice kitchen and helpful washer/dryer
For traveling with kids this hotel was very comfortable. There were maintenance issues that I let staff know about upon check out but overall it was a good stay. My only complaint is the lack of any “extras” for being a rewards member. I called ahead before check in and still nothing was offered.
Yes, I recommend this property.
Lynn27
March 31, 2018
Nice location
We enjoyed the close proximity to the strip as well as being able to get away from the crowds and the noise when we needed to!
Mary
March 29, 2018
Great place
This was perfect for our group. Spacious condo and close to strip. We used Uber for most shows we went to with most fares around $8.00. I would stay there again.
Yes, I recommend this property.
Jenny
Customer Didn't Come First
There was confusion about the room type I reserved and the room I was issued. I expected 2 queen beds and not a queen bed and a queen pullout sofa. Instead of working with me to make things right, I was told that I had to first show evidence so they could determine if what I was saying "was true or not" before they would take action. After telling them I was not interested in playing a blame game and was more interested in working out a way that my family could be put in a room with 2 beds, they continued to request proof before they would offer me an upgraded room for $80 more. They could not provide a manager other than the security manager on site, who was nice but useless. I walked out of the registration area without a new room, and my teen boys slept on an uncomfortable sofa bed which we had to haul out and make up ourselves. The bathroom light was not functional, so we had to shower and get ready the best we could in the dark (no shaving was possible). The front door was not functioning properly.
No, I do not recommend this property.
Jenny
Customer Didn't Come First
There was confusion about the room type I reserved and the room I was issued. I expected 2 queen beds and not a queen bed and a queen pullout sofa. Instead of working with me to make things right, I was told that I had to first show evidence so they could determine if what I was saying "was true or not" before they would take action. After telling them I was not interested in playing a blame game and was more interested in working out a way that my family could be put in a room with 2 beds, they continued to request proof before they would offer me an upgraded room for $80 more. They could not provide a manager other than the security manager on site, who was nice but useless. I walked out of the registration area without a new room, and my teen boys slept on an uncomfortable sofa bed which we had to haul out and make up ourselves. When we pulled out the bedding from the closet we found that the shelves were not secure. The bathroom light was not functional, so we had to shower and get ready the best we could in the dark (no shaving was possible). The front door was not functioning properly.
No, I do not recommend this property.