June 9, 2019
Excellent front desk service
We stayed at this location because it was close to our daughters wedding venue. We left our car at the venue which had our room keys in it. The gentleman at the front desk was already in his car to leave for the evening but he went back in and was able to get us room keys. It was much appreciated because otherwise it would have been another 30 minutes round trip to go get them. Long story of why they were in the car in the first place but he went above and beyond for us.
June 10, 2019
Not the greatest
Bathrooms need work. Did not appreciate being pressured to attend session to buy timeshare. When someone says not interested, they are not interested.
June 9, 2019
Our room was dirty, we were overcharged upon leaving-but not offered a final bill, rewards membership meant nothing, staff was rude, no one could answer a question. The activities staff seemed helpful, however.
May 31, 2019
Suite was roomy, clean and furniture was excellent shape. Kitchen well stocked with cooking utensils Very private patio. On 3rd level so if you cannot travel steps easily ask for lower level, no elevator. Place is very nice. You will have travel to Ottawa for restaurant, only grill available at resort. The Norway mom
June 3, 2019
The best villa ever!
My family enjoy themselves. All the amenities was spectacular. Will definitely come back and spend more time and engage in more activities.
May 27, 2019
Beautiful place to stay. Love all the activities. Only negative was the service in the activity room area where meals are served. Not enough help. Never received our meal after 40 minutes but the staff was generous in returning the money.
May 27, 2019
Best Resort Experience
Felt like two days not enough to get the best relaxing and active life experience. Will like to plan at least 3 to 4 days for full best resort relaxing and refreshing family and kids time.
May 26, 2019
Comfy Bed, but know what you are getting!
This is a resort, not a traditional Holiday Inn. There is no continental breakfast or ice machine. The water park admission is NOT included so be prepared to pay an additional $16 for each person in your party ($10 for observers only). The price for one night is very high, your money would be better spent elsewhere if only 1 night needed. We had several issues with our room but were given a different studio upon complaining.
May 19, 2019
The staff was so friendly and helpful. We really enjoyed our stay!
May 25, 2019
Friendly Staff. great room. great value. We will come back for longer stay.