March 18, 2013
This was our first and last stay at this resort! I booked a two night stay here because of the Holiday Inn name that we have trusted for years. The pool and hot tub heaters were not working the first day. I thought I would relax in the spa tub in my own room but to my suprise, discovered I shared a hot water heater with the room next to mine and they used all the hot water.. Day two... The elevator broke and we were on the fifth floor. My husband (who is on crutches) had a very difficult time getting up to our room. We had dinner reservations that night and called the front desk for a cab. After 45 minutes I called the front desk only to discover that my request had been forgotten. Wepaid more for this stay than we normally would have as we were expecting to have that romantic beach getaway couples with kids dream about and it was so far from what we expected. The club did discount us $50 a night for our trouble.
March 16, 2013
I felt like I was in a mini oasis even though there was not any onsite restaurants the hotel was great. I loved the bed and the ocean view room. The convenience of not having a maid to bother you earlier in the morning was nice. The staff was helpful, the tub was clogged and they were there less than 10mins to fix it, I will definitely be staying at his hotel again.
March 15, 2013
Love This Place!
We were so glad to find this new Holiday Inn property in Galveston. It's a condo setting with a fully stocked kitchen. Our unit has an ocean view, and all units have easy access to the beach. In addition, it's nice to be away from the busy part of the Seawall Blvd, but not too far away from all the restaurants. The only complaint is the check-out time, which is 10am!!! They said they have bigger units and need more time to clean. However, they should hire more people and let the guests check out at noon like all other places.
March 13, 2013
Great Vacation Resort
I have stayed here twice in the last 6 months. Great accommodations and friendly staff. On the beach, clean , friendly, convenient, I could go on an d on. You won,t regret it. Reasonable prices. Linda D
March 2, 2013
Not close to town center but nice room
Hotel was a bit of a drive from the main part of the town. Kitchen faucet was not working appropriately and service person had to work on it for about half an hour right after our check in. Rpom was very clean. Wish it had a full view of the ocean. People were very friendly.
February 4, 2013
Comfort and style for adults
The property is located on the beach, away from the rowdy commotion closer to town. The property was well maintained, and the guest room was clean, stylish, and modern. The staff was terrific - very professional and helpful. We had accidentally been double booked, but the staff was proactive, alerting us to it in advance and saw that the error was corrected within a week. This is a perfect get away for discerning adults.
January 13, 2013
'clean comfortable suite
good view of ocean and access to the beach. Quiet and modern kitchen/living area fully furnished s/full refrigerator enclosed hallway w/washer and dryer. Loved every minute. Clean and perfect pillows.
pipe hanger dude
January 13, 2013
Great rooms and location
An excellent addition to the Holiday Inn hotels. As a platinum member, I have had a chance to stay at many properties and this is one of the best by far. We love to visit Galveston and now we have a place right on the beach. We will be back.
January 1, 2013
Perfect beach getaway from the City
This facility was newly renovated and everything was fresh and clean and welcoming. The only complaint was the check-out time of 10:00 a.m. We had booked our room deal through Groupon and the check-out on our voucher said 11:00 a.m. but when checking in we were told that we had to check out at 10:00 a.m. The extra hour would have made things more enjoyable instead of having to leave the hotel at 10:00 a.m. Everything else though was spot on.