Galveston Beach ResortRental Guest Reviews

Great Experience

This was one of the nicest places we have ever stayed. The rooms were spacious and very clean. Staff was top, and the entire complex was a wonderful experience.

It was OK

This Resort was highly recommended to me, so I booked it. I was not impressed. Check-in was a nightmare. Only two elevators-way to many people checking in at the same time. The office was on the second floor, which was different and inconvenient! Room was ok, Living furniture has seen better days. Floors in the our room had not been moped. There was either blood or red jelly of some sort left from the previous guests. It was in a very visible place so I wouldn't take off my shoes until I cleanned the floor. Still don't know what it was?!? The pool was not a blue color when we arrived-there were so many people in it, I think it needed to be shocked, which by the end of our stay, it was back to a blue! One good thing is that it is actually on the beach, you do not have to walk across a busy road to get to the beach like at most other hotels in Galveston.BTW, Seaweed is Crazy in Galveston! Galveston gets a 1 for beaches in my book, Entertainment an 8!

Great Place on the Beach

We like that this hotel was away from the "touristy" Seawall, but was still located right on the beach. We were able to easiely walk back to our room in case something was forgotten. We will be staying here again in the future.

Hotel capacity affects experience

We stayed at this resort in October, 2013 and loved everything about it. The staff was wonderful, we had a fantastic room, the location of the resort is amazing, etc., etc. When returning to Galveston we didn't question returning to this resort. However, the last weekend of summer before school starting was a capacity weekend. We had a completely different experience. Our room was not clean when we arrived, I brought this to the attention of staff in a calm manner, not angry at all, and just said we would go to dinner and stay out of room for awhile and were assured it would be cleaned. We returned 4 hours later and the room had not been touched. The same staffperson then told us that she had reported our issue to housekeeping, they must have left for the day. She sent a maintenance man to our room, but he doesn't clean. He gave me a mop and broom and we cleaned our floor. Just a very different experience based on the time of year you visit. This could be an amazing property, but if the room is not clean when you arrive, that can tarnish the whole stay and the confidence you place in the resort staff. Also, don't tell a customer you will take care of something if you know it won't be resolved.

Very nice resort

My wife and 2 sons enjoyed this resort. The furnishings were very nice and we enjoyed the amenities. Pool was great and we had fun playing shuffleboard and volleyball. I really liked the resort and wish we had spent more than 4 days. You can tell the difference with the resort atmosphere vs the other hotels. I would recommend this resort to anyone willing to pay just slightly more so you get that guaranteed happy feeling on your vacation.

Best spot in Galveston!!!

The resort itself and the location to the beach makes this the top destination in Galveston without a doubt. However, the seaweed issue the beach experiences will prevent us from ever going back. If you don't mind the seaweed and are wanting to go to Galveston, this is the place to stay!!!

excellant vacation

Staff is exceptional! Rooms are always clean! Love being on the beach!

Fabulous vacation

My family of four had a perfect vacation at this resort! Staff was great, room was amazing! We mostly loved being on the quieter end of the island with direct beach access, no busy streets to cross. The pool was nice and fun, even used the gym which exceeded my expectations! Great value, would definitely stay here again and again!

Very Average

Pool was small for the hotel size and always dirty. Public parking lot next-door to a closed restaurant was always full of non guest cars so the beach immediately behind the resort was always packed and dirty with litter, etc. Not much bang for the buck.

Great Location

It was worth it to try Galveston at a resort. In the past we always visited the public beaches and this was better by far. The beaches were clean and quiet. Mostly families were present. There was a slight smell of decomposing seaweed, but you get used to it. It's part of the ecosystem so they leave it in piles. The resort was nice enough. We especially enjoyed the infinity pool overlooking the ocean and the outdoor grill/picnic area. The rooms were comfortable and the kitchens well equipped. It was great to have access to laundry. The most amazing thing was how sound proof the suites were. We shared an entryway with a family that had a crying baby, and didn't even hear it until we opened the door to leave. If you need a quick Texas beach getaway, this is a good option. Plan to visit some of the local restaurants too. Being near to Houston, Galveston has some very diverse and delicious culinary choices!