Galveston Beach ResortRental Guest Reviews

Unbiased Review

We enjoyed our family vacation at this hotel during this week. It had a few flaws, but we felt at home away from home. When we first approached the hotel to check in, there was a garbage stench, but I don't really blame the hotel for this. Vacationers should do their part, by not dumping food into the garbage. The Villas are equipped with garbage disposals and dishwashers. The seaweed was a problem in Galveston, however, I don't think it was as bad at this particular hotel as it was in other areas of the seawall. Once you walked past it, you didn't really notice it, and out into the ocean, it wasn't bad at all. I wish it was a couple more elevators b/c it seemed everyone was waiting on elevators, but this has been a problem almost every hotel I've visited in a tourist attraction. It was sometimes quicker to just hit the stairs, which my son and I didn't mind. The only legitimate complaint I would have is that the doors to the bedroom and bathroom did not lock. We didn't have a sense of privacy. Other than that, it was great. Although, no free breakfast, the villas were equipped with everything imaginable to prepare your own meals, which helped cut the cost on eating out daily that adds up real quick on a family of four. But if eating out is your thing, there were plenty of spots within 10 or so minutes to choose from. The hotel sat in a low traffic zone which made going west to the local sea food market or east to Wal Mart a breeze. Not to mention, our room had a beautiful view of the ocean, as well as the city and the morning sun rise

Great location but lacking otherwise

This hotel was located directly on the Gulf, one of the few places where you do not have to cross the busy street for beach access. The rooms were decorated tastefully and the bed was quite comfortable. BUT, there was visible mold in the shower, which says a lot about overall cleanliness. My biggest concern: before booking, we contacted the front desk TWICE and the 1-800 number to ask about securing suites next to each. We were told that it was impossible to guarantee. Upon showing up to the hotel, we were surprised to find out that each room shares a walk-in space and washer/dryer with another room - all rooms are connected to another room. Why in the world couldn't they have worked to get us these connecting rooms? It's a big deal to travel form out of state to meet up with friends who you only see once a year. Each family has children and the adults would like to spend time with each other on the balcony after the children have gone to bed. It was disappointing to say the least.

Great Hotel!

Great access to the beach without having to cross a busy street! The rooms were wonderful, clean and huge! The only downside is the check out is early! Other than that I would be booking again when I come back to Galveston!

Right on the Beach, Nice and New

I stayed two nights at the Holiday Inn Galveston Beach Resort. I love that the resort is right on the sandy beach. You don't have to cross a street to access the beach. The pool is pretty and very clean. It is a quiet hotel, nice for families with small children. Each suite has a full kitchen, but the resort does not have a restaurant. Be prepared to provide your own meals. The kitchens are fully stocked with dishes though. It was very nice. There are public barbecue pits available on the property. Overall, this is a very nice place to stay, if you like clean, quiet, and spacious rooms.

Thank you!

Awesome experience! Thank you so much for a great vacation

Wonderful pool and great location

Our stay was full of time spent at the pool and beach. The rooms were large, clean and the bathroom/shower was incredible. Plenty of space for family to enjoy cards and company in the large rooms.

Warning

This is not a hotel. Do not stay at this property. Absolutely terrible facility and management is non existent.

Beautiful Resort

On making reservations one of the questions asked. Arrival time, I requested a check in of 2:00. Upon arrival. I checked in at 2:15 and was told by Ashley our room was not ready, Why have this as a optional question if you will not honor the request. Apparently no rooms were ready for check in until 4:00. The lines were out the door to check in. Speaking with other customers they were told the same. Need to improve customer service.

Good place to stay

Check in and check out times leave a lot to be desired. Check in is at 4 p.m. and check out is at 10 a.m. Because of that, I felt like I lost 1/2 day but still paid for a full day. Other than that, all else was good. This was my second stay here and it is a good place to stay. Great view and location.

Beautiful Views

The hotel was nice and clean. The gulf views and easy beach access was great.