Galveston Seaside ResortRental Guest Reviews

Beach time

This is our favorite beach front hotel in Galveston. Most hotels are across the road. The Signature rooms are outstanding. The staff is great and most helpful. The only real issue I have is that the office and maintenance close at 11 pm. So if there is a problem you have to wait until the next day. We found our AC was low on Freon so our fist night was most uncomfortable, which was not good for my asthmatic wife. The problem was promptly fixed the next morning and the night comp'd but the damage was done.

Galveston

Great place away from the traffic and noise of Galveston

June Weekend

Lovely weekend stay with my daughters. The pool was very relaxing and we loved the well stocked kitchen.

Holiday inn Galveston

There are no elevators for the 3rd floor access to your rooms, you have to walk up 8 flights of stairs! If you have gave a handicap or elderly person in your party DO NOT STAY HERE it is definitely a hassle. Luggage and groceries up all those flights was a NIGHTMARE and NOT worth it!! MY BACK DOOR to the balcony WAS OPEN WHEN I ARRIVED! It had rained, the carpet was wet and smelled like mildew! Not worth the money spent to stay here at all... sooo disappointed after the ads made it seem like the signature series rooms would be what you are getting. NO ACCESS TO INFINITY POOL.....almost feel scammed...

Perfect Weekend Getaway

Took my 3 kids to the beach for a birthday trip for me. The signature villa we stayed in was drop dead gorgeous. I’ve travelled all over the country for work and pleasure and have never stayed in a room as large or luxurious as the one I got this trip. I didn’t want to leave and the kids didn’t either.

Mudd Weekend

The hotel as a whole is nice!! We did enjoy our stay, the over all quality of the room and the services is good. There were only a few issues such as the noise, lack of bedding to make out the pull out bed, and then after we leave there was $40.00 charge that showed up on our card and no one can tell us what its for.

Came for a few days, could have stayed for a month

We stayed in the Signature portion of the property. Right on the beach, the facility was clean and spacious and only 2 years old. The room was well equipped, complete kitchen, walk-in showers, soaking tub and a nice large balcony overlooking the infinity pool, beach and the Gulf of Mexico. Although it cost a little more it was well worth in. The resort includes other things but we came for the beach. BTW, we just paid not to attend the sales tour. We were very happy with our stay.

Mr.

The facility appearance is great. Check-in was fine. Rooms were fine, as expected, but equipment failures made the stay frustrating, as compared to our previous stay with you. The lack of a contact with the front office made it even worse. We looked forward to this stay for months, but will not book with you again.

Noise

Noise issue that resulted in calling local police.

Not Up To IHG Standards

We had 5 women out for a girls weekend and were very disappointed in the property. Upon arrival, we learned that we did not have access to the infinity pool or workout room overlooking the beach that were pictured online when reserving the room. When we got to our villa, the trash inside had dirty diapers from previous guests and the bathtubs had hair all over them. There was also only 2 pillows for 3 beds. We emptied groceries into the fridge and headed to the beach. Upon our return a few hours later, we realized the refrigerator was not cold at all and all of the food was hot. We called to have someone come out to look at it. Someone finally showed up at 10:30pm to work on it and fix the showers that would not drain because they were full of hair. During the night, around 2am, the air conditioner went out. We called but we were told there was no front desk staff on duty and to call back after 7am. We spent the entire night with no air until 9am. We asked to speak with a manager but we were told there wasn't one on site. We never heard from a manager on our visit.