Sound Sensitive expect little rest, critters and bad customer service
The Signature Villas are nice, if you stay here, the Signature Villas are your better option. However, I will NOT revisit nor will I stay at Galveston Seaside Resort at Holiday Inn Vacation again. Use your own discrection when staying here. My recommendation is to stay on the Signature Villa side if you take the chance to stay at this resort. Let me define Villa. This Holiday Inn Club Vacation Resort offers Villa that have a living room, full kitchen, 2 King bedrooms with 2 full bathrooms in each room. On the Signature side you get a lot of space. The Signature side was really nice. However, It had thin walls and you might be awaken by a neighbors child, random music, movement of furniture or even the nearby birds. My family and I stayed at this resort for 4 days and 3 nights in November 2017. My family and I had 2 villas. One Signature Villa that was really nice. It was spacious, clean with nice decor. The Signature Villa had WiFi and an elevator among other amenities such as an XBOX. This was a nice amenity. The other villa was in a building with NO elevator and NO WiFi, no XBOX and easy overall much smaller. There were bugs in that room. The front desk personnel were show the bugs. They scheduled maintenance to spray the room the next day. Yes, I said the NEXT day. That is quite some time to have to sleep in a room with bugs. We were told the rain caused the bugs. The walls and floors were so thin we were awaken each day by the people above and beside our villa in the Signature Villa as well as t he Traditional villa. We could hear them moving furniture. We could hear the music they played in the morning and we could hear their children running around. The traditional villa had less amenities. The kitchen was drastically smaller. ONE of the King bedrooms had the bathtub DIRECTLY next to the bed. Even the soap provided in the traditional villa was different from the Signature Villa. I will not stay at this resort again. Who knows you might have a better experience. I will say the staff at the activity building were GREAT. They were nice, friendly and extremely helpful. Too bad no one told my family and I about the activity building until the night before we checked out. After speaking with various representative from the company about our stay, the Galveston representatives are NOT concerned with ensuring other vacationers do not experience what my family experienced.
November 12, 2017
Beautiful condo in a beautiful location. Great amenities, very comfortable beds
November 7, 2017
Great living area,bedrooms and bathrooms.
This is our third visit to this location and we will return next summer..
November 13, 2017
Bed were very comfortabel, and decorated very lovely with lots of pillows
I was amazed from the moment I entered the room, was on the 4th floor, the view could not have been any better, don't forget to crack the window at night when sleeping so you can here the waves. But you may want to get you some DVD to play, not much on TV, and no option to a movie
November 11, 2017
Great location and spacious
The signature villa was big and great. We loved looking out the balcony and seeing the water. Everything was well stocked and very clean. The pool and spa were great but as we stayed only one day we wished it opened earlier in the day. Overall excellent stay will come back.
October 28, 2017
Vacation before vacation
This place was Great!!! We really enjoyed the hot tub by the beach!!
October 30, 2017
Nice Resort. Beautiful views from balconies. A little noise from next door, but overall excellent. Need a place to wash off feet or shower when returning from the beach.
October 14, 2017
Bad customer service will ruin any property
Beautiful property but terrible customer service!!!!!! The Signature Villa’s are absolutely stunning but your experience will be quickly ruined if you have any maintenance problems! Notified the desk at check in of the issues and 5 calls and 6 hours later they finally came and checked on the problems!
October 15, 2017
Beautiful room but nasty pool
The room was clean and comfortable. Beautiful inside. Outside of the room was pretty bad. Dirty floors. Mold in corners outside and the pool was full of green algae. Somebody needs to look at the outside far wall of the infinity pool from inside the pool. Manager needs to put on a swimsuit and go look.
October 2, 2017
This resort is great! It is right on the beach, and it has a great beach view.