Hill Country Resort at Canyon LakeRental Guest Reviews

Awful experience

Dead bugs all over were the first clue that the room had not been cleaned before we arrived. It had sat vacant for a while. The AC would not cool the room more than 74 degrees. The shower did not work. Called for maintenance four times before they sent someone to fix it, despite telling them we had an event to attend. Unable to shower before the event. Was told the pools were open but when we tried to use them, they were closed. Had to use pool at main building which is not in walking distance.

Family Fun

The property and rooms are great. My only drawback was the hard sell upon check in.

Quiet location, 50 minutes from San Antonio

Recommend Canyon Lake for anyone looking for a quiet get away semi-close to San Antonio. Clean and quiet, well maintained.

Villa units were not the best

Put between the activity center and a very noisy high way. Had to turn up the TV volume to hear above the noise. Noisy bathroom fan had to be repaired. Toilet made noise frequently at night. Had the exterminator come in for roaches. Kitchenette was adequate. Putt Putt was good.

Kingwood Family

The facility was in great condition of the views are amazing. As a business traveler I feel that because of this there are small details that would make this a five-star resort. Power washing the walkways and outside balconies would add to the beauty of the facilities themselves. Working on updating or increasing the Wi-Fi signal in the guest rooms would be helpful for business travelers. The landscaping is not poor but with small detailed updates could add to an already beautiful location. It is a beautiful place and we will return again soon.

Keep Driving......

If you’re looking for a great place to relax and enjoy some quality time with the family, this isn’t the place......Keep Driving! If you have a concern about the property, suite, room, pool, food or drunken adults terrorizing your children.....Keep Driving! This isn’t the place. The lack of professionalism that exist on this property is mind blowing. The inexperienced staff at the front desk may be able to hand you an ink pen to sign your agreement for an over priced stay but they aren’t able to communicate with their team to resolve issues and concerns. Lastly, the level of disrespect that the shuttle driver has for children is awful. As I signed in and signed my agreement a young lady about the age of 10 was inquiring about a shuttle back to her room from the lobby and he was so very rude and had that been my child you spoke to that way, we would have had words and we certainly would have gone to another hotel or resort.

Canyon Lake Dreams

This is one of my favorite places in Texas to visit, and so glad I did during this time of the Pandemic situation. Was a spur of the moment experience and I am glad I jumped into it. The Hill Country area and all the wildlife to see was amazing. The rooms were comfortable, and the view was a dream on the 3rd floor. Wish I could have stayed one more night. Recommend this highly for another excursion.

Overview of stay

We were really pleased with our stay but due to the Covid19 restrictions, nothing was open so the kids had nothing to do. When I was contacted the night before my stay, I was informed that everything was open. This was only a mere inconvenience but I understand the reason. Our room was upgraded to the presidential suite and I thank you for this. We found things for kids to do so overall stay gets a 5/5.

A great place to stay close to SA

Great check-in experience with Brianna. A great range of amenities for large family gatherings and great value. Fully stocked kitchenette. Relatively close to attractions (driving distance).

Comfortable beds spacious living quarters

Overall the stay was okay comfortable beds and quiet. I just wish the staff would communicate better we extended our stay an extra night because of my daughters graduation from the air force we had to get up extra early to make it to San Antonio in time for the coin ceremony and graduation so we were up at 4am thursday and Friday so we extended our stay so we could rest and sleep in one day before making the 16 hour ride home and we were awaken by housekeeping trying to clean and tell us that we had to be out by 10am I informed her we extended our stay and she stated she would have to clear it with her supervisor and thus this went on about an hour and ended up waking up my other Family members.