April 1, 2018
This Hotel was a fantastic value for the price. The rooms were amazing. Loved the Master Bath. Great locations with lots of outdoor activities.
March 30, 2018
Our family was staying here too. It was a great overall experience. I din't know about the charge for clean towels but it was fine. The indoor pool was nice and the hot tub. We could go for walks in the morning nearby so the location was nice!
March 30, 2018
The presidential Villa 278 building 51 was very special and I enjoyed my vacation very much there was a little confusion in the beginning about the Jacuzzi tub but I have discussed with very many people From holiday inn to I HG and it took me arriving to resolve this however the overall state was wonderful
March 27, 2018
Check in building not really clearly marked from road but once we found it everything else was smooth. We arrived early our room was not ready, understandable /not an issue. Allowed us to sit pool side and enjoy the sun. Pool area needed some grounds-keeping attention. There was a lot of leaves on the ground as well as in the pool. Not a deal breaker, just thought it could have been cleaned up a little better... you know a quick blower a couple times a day and skim the pool. other than this minor thing the rest of the grounds and our room was great. Highly recommend staying here.
March 18, 2018
I was expecting a lot more... I don’t recommend this resort it has poor customer service the rooms aren’t cleaned properly it’s a nonsmoking and the rooms they assigned us smelled like smoke both my children have asthma called maintenance all they did was come and sprayed air freshener didn’t make a difference I asked to be moved elsewhere they told me they couldn’t do anything because no rooms were available very poor experience the rooms were dirty also.. we will never comeback to this resort
March 11, 2018
This resort is excellent and offers many close tourist spots. The staff is friendly and responds quickly to any needs. The grounds are beautifully maintained and the rooms are well kept. We had a fun weekend!
March 11, 2018
Best resort in Canyon Lake Texas will be returning soon for a longer stay
March 7, 2018
We had so much room and the staff was so good to us! It was so relaxing knowing we were taken care of. We had one issue and it was fixed immediately.
March 4, 2018
Great experience. Check in was easy and my clerk was very friendly and personable. Then when I walked in the room it was a pleasant surprise to find out how large and new everything was .
February 16, 2018
Great place to stay
Overall a great experience. Friendly staff and spacious rooms. Plenty of pillows and extra bedding for pullout couch. Great kitchen and laundry in the room. Nice pool/hot tub close by. Ample parking. Easy to find. Nice grocery store close by too. Will stay again when riding the hill country.