Holiday Hills ResortRental Guest Reviews

Good Stay Except for check in process

Overall, I'm glad we stayed here. Our initial impression was not good due to check-in process (see below). Seems a bit out of the way of downtown attractions, but it is easy enough to drive to. However, it is very close to Branson Landing, which was a great place to hang out and eat in your spare time. The room was very nice. We enjoyed the balcony and the jetted tub. Kitchen area was well stocked. Check-in process was not smooth. Was initially told I would have to pay for full 5 days even if I needed to leave a day early. However, another desk clerk stated that I would be refunded for nights that I didn't stay. We arrived after dark, and the building and room were very hard to find in the dark. Area and signs are not well lit. Directions to the building were not clear. Not a pleasant experience after a 12 hour drive. For our unit, the AC did not cool bedroom area well until we closed living room vents to get better circulation in bedroom (the AC return is in the living room).

Good times

Enjoyed would stay again. Pool was nice and empty at times. Game room closed a little early. Overall decent

Great Stay!!

Loved this Club, and Can't wait to come back!! Very accommodating, and welcoming! Our family felt safe, and respected the entire stay!

EXCELLENT LOCATION/PROPERTY

This resort was fantastic. We had 3 adults and a 4 year old who loved the slide/playground area. I wish the weather would have been better and the pools open later. The indoor pool closes at 7 p.m. which is a little early. The Activities Center is amazing with a Build a Bear, Arcade games, pool tables, shuffleboard, ping pong, board games and a movie theater. Simply amazing. The condos were extremely nice with a lot of room for a family. Wish we could have stayed longer than a weekend!

Awesome

It was a great stay. We had so much fun ans spent a ton of time at SDC.

Not so good

The room was very very very dirty. At least a 1/4 inch of black dust built up on all the ceiling fans. Caked on food still stuck on the refrigerator dishwasher and stove. The furnishings were quite old and beat up. The kitchen floor had not been swept either

Great bed

Great bed, nice room, old furniture, broken recliner, laundry room door knob came off, toilet paper holder needs to be fixed, beautiful well kept grounds and pools.

Awesome location. Great for families. Stay here.

Great stay! Perfect setup for families. Super close to everything.

Nice property and room!

The property was beautiful near the golf course and the room was clean!

Filthy room no customer service

I noticed when we arrived my Jetted tub was filthy, drove up to customer service because I did not have a working phone they gave me a food credit and sent somebody to clean it. Next morning went to make coffee realize that there was actually coffee spots on the counter opened up the coffee maker it still had used coffee packets and there was coffee in the bottom of the pot. I understand the stains on the floor hard to get up but cleaning a coffee maker and bath should be standard, Have zero confidence that this room was sanitized against Covid. The day before we left 8 people checked into the 6 person maximum villa above us, they were literally jumping off the furniture and making our TVs shake. Drove up to the office, got a shrug and it’s not quiet time. At 9pm I smelled smoke and this time I had located the number and called from my cell phone. They sent a guy to spray powdery stuff to block the smoke from people above us who even the maintenance guy could tell we’re smoking up there. The stuff they sprayed triggered an asthma attack in 2 of our group including a young child. Two hours later the smoke smell was back. We actually have audio recording of the noise and a video showing that it was still going on at 2 o’clock in the morning. Calls to the front desk were either ignored or brushed off. We finally gave up and packed up the car and left in the middle of the night. I am a platinum member who is about done with holiday in after this, they keep wanting to sell me their vacation plan this ruined any chance of that.