October 27, 2019
I found the room setup rather odd. The bed area was in the front, next to a large window that was along the main walkway. This created a less than private feeling, and amplified the noise from other guests who were running outside our room, and slamming doors.
October 28, 2019
No one available to fix problems in the room overcharged for this facility should not be classified any larger than a 3 star.....very disappointing hotel
October 19, 2019
Beautiful views, beautiful and cozy room and relaxing fireplace. Pictures do not do it justice. Beds make a wonderful night sleep.
October 20, 2019
Really enjoyed it. Overall the stay was good. Access to grand geneva was nice, but room layout was a little odd. Request a villa away from the elevator.
October 19, 2019
Weekend work and relaxation
Nice place to visit Getting old but kept up nicely
October 17, 2019
Very beautiful property.
Was very surprised I wasn't recognized as a loyalty member and offered an amenity, otherwise everything was great.
October 13, 2019
slow check-in strange room set-up
This location is great but it takes a little while to check-in because the check-in is at the resort across the road. My check-in took over 30 min because they had a computer problem and no back-up way to make a key card. My biggest issue was the suite set-up. As you open the door to the room the bed is right there. The kitchenette and sitting room is in the back. So the only thing separating you from the hall as you sleep is a few feet and the door. I heard every person up and down the hall so it was a little strange. If one person happens to open the door to the hall and someone is still in bed, it is a clear view of anyone walking by. Just weird is all.
September 29, 2019
The room was very spacious. The jacuzzi essentially in the bedroom was really nice. Instructions for check-in could have been better
September 11, 2019
Tried this resort back in early September, as it was on my approved hotel list for business travel. I tend to stay 120+ nights last year in hotels. At first the front desk clerk was not the friendliest, especially when it came to handing out welcome amenity points. However RhoTried this resort back in early September, as it was on my approved hotel list for business travel. I tend to stay 120+ night/year in hotels. At first the front desk clerk was not the friendliest, especially when it came to handing out welcome amenity points. However Management seemed to pick up the slack on that. This ultimately prompted me to come back and stay here again in early October, and after that, do so.
October 5, 2019
Nice facility not very friendly or acomodating staff
Everything about the facility, room, grounds, lodge was perfect. We just experienced a difficulty time checking in. First, after waiting in line for 5 minutes we were told our room would not be ready for awhile (this was at 3:50pm). They texted us at 4:20pm that the room was ready. We waited in line another 5 minutes and were successful in checking in. It was our 33 anniversary. We requested a one hour later check out do to my wife's physical limitations (recent hip replacement surgery, totally blind). The clerk said we never grant later check out times. I asked to speak with a very unfriendly Manager and she also stated they do not grant later that 10:00am check outs but this one time she would allow us to check out at 10:30am.