August 15, 2018
Great place to stay
Wonderful time! Been here before. Will continue to come back. The pools are great, the rooms clean and comfortable, a perfect place for kids to vacation.
August 11, 2018
Nice villas nice beds nice everything
Enjoyed Grand Geneva/holiday Inn club vacations! Will be returning soon. The villa was great for us and the kids. Plenty of activities to keep them busy.
August 6, 2018
Nice place, need better service management
The service and treatment from the front desk when checking in was fine. There was a screw up with our reservations as I had to make 2 to use my points and they became very rude and were basically kicking us out of our room on Sunday even though I had another reservation through to Monday. They were completely wrong as I checked this all out with the front desk when I checked in. I finally called the Priority Club hotline and give them all the credit as they took care of it and we stayed in the same room. We were upset but got no apology from the Grand Geneva property. It is a very nice resort and the Holiday Inn rooms are nice and have everything you need.
August 10, 2018
Entertainment for all!
My family had a wonderful time at the Lake Geneva Holiday inn property. My kids had a blast at the pool and it was relaxing and comfortable for my husband and myself. My daughter done the build a friend activity and loved it. We hung out in the fitness area playing tennis and basketball. We enjoyed the scenery and all the beautiful flowers.
August 7, 2018
Great place for families the grounds are perfect for fun and adventure.
August 1, 2018
Great hotel. Excellent staff. Felt welcome during my entire stay. The golf course was in great shape. Would definitely go back.
July 31, 2018
The suite arrangement of the Holiday Inn Club makes a difference. At Lake Geneva, HI guests can use all facilities of the Grand Geneva, too,which are very nice. The HI pool is fine, but the Grand Geneva pool is a step up.
July 29, 2018
Family fun, time for self!
The villas are awesome, especially deluxe, with fireplace! The rooms and proximity allow for family time! But you can easily make time for yourself with your own room by closing the 'adjoing' room door. LOVE THIS PROPERTY!!
July 27, 2018
Great vacation property!
This is our first stay at the Holiday Inn Grand Geneva and it was great! The room is very clean, updated and spacious! The bed is very comfortable as well. The only recommendation is to tell guests upfront they need to check in at the Grand Geneva resort before going to the Holiday Inn. Also, that there is a shuttle service going back and forth but you have to call 15 min before you want to be picked up.
July 10, 2018
The actual resort is amazing. The facilities are terrific. The grounds great. The service in the resort terrific. The Holiday Inn is a separate building that uses the resort facilities. The Holiday Inn does not service the rooms once you are there unless you pay for the service. Therefore you need to pay for towel replacement, additional toiletries and cleaning. The actual bedroom was small and claustrophobic. I would return to the resort, not that Holiday Inn.