Lake Geneva ResortRental Guest Reviews

Comfortable and beautiful property

This property is very nicely maintained. It offered a great way to stay at the Geneva Grand for a reasonable rate. The rooms are comfortable and clean , the only problem was the walls are very thin. We could hear everything in the room next to us. The grounds are beautiful and the spa is not to be missed!

Comfortable bed

Excellent location in a great venue. It was nice and clean.

Excellent facility for golfers

Very good value, didn’t appreciate the check out preference, no late checkout available

Baseball Tournament stay

The facility is nice. The price for the 2 BR villa was terrific. So much space. Kids got their own room and hot tub. That was a plus. The property is away from the main Grand Geneva so getting to the pool would be a chore in winter or on a rainy day, it hey, we were overlooking the golf course so I'm good with that. Mattresses do need to be upgraded to the IHG standard. Great stay, and relaxing after a long day of baseball.

GREAT place to stay, relax, or have fun!

The friendly staff was very welcoming upon arrival. The hotel was exceptionally clean! Great food and easy to get around. Very nice location! I would highly recommend this hotel for future visits. Next time, we want to try the water park and pool area. Its a great place to have a wedding as well!

Place is a joke

Any other hotel in the country or holiday inn chain for that matter can provide you a receipt when you check out. Told me they would email it... several days later still no receipt. called front desk and they said they'd email it. Still no receipt. Called again, "We'll email it" then couple days pass.. still no receipt. Called again and the girls says... get this... "I can print you one but it will be blank"... you have got to be kidding me... BLANK... I asked, "your serious about printing me a blank receipt?" SPIRE ELITE my hind end. Had my fill. moving on to the Ma**iott chain. I bet all those hotels can print a stupid receipt... how many thousands of dollars lost simply because they can't print a receipt and lied to at every turn. should probably check my account and see what this just cost. probably not a drop in the overall bucket but on my end it's tens of thousands for me and our employees who wont be staying I**HG anymore.

Comfortable bed and clean rooms

Everything was great! The passes to the indoor water park were a little over priced for such a small indoor water park. Check out time was at 10AM which is a little early for most people leaving from a long weekend.

Great stay

The room was wonderfully equipped with everything I needed. The only difficult part is checking out. but thankfully there was a phone number listed on the card giving at time of checkin to call incase everyone was busy assisting others.

Mothers Day Weekend

Grand Geneva always exceptional, living room furniture should be replaced with something oversized

Not so Grand

Having visited the Holiday Inn on the Grand Geneva property a number of times, I had certain expectations. The front desk of the Grand and the Holiday Inn corporation need to learn how to work together better. Of the two suites I was assigned, one wasn't ready or near ready and I was assigned another suite. Hospitality would indicate to me that someone would bring down the new key but I had to retrieve it back at the main lodge. Lest all be negative, let me state clearly that the suites are nice a comfortable, good bed, clean even if a bit dated (shower had cracks in the sides), and having the Grand lodge so very close for drinks and meals, is a real plus. I shall go back but with lowered expectations.