Myrtle Beach Oceanfront ResortRental Guest Reviews

Staff at check out

I really enjoyed my stay at this IHG Resort. The cleanliness was a top priority and a safe location. I stayed here for Memorial Day weekend and automatically booked the Labor Day weekend with an extra day. A month or so prior to my arrival I added August 28th-Aug 29th to connect to my Aug 29th-Sept 2nd stay. At my arrival on Aug 28th at 10:30 PM and the night auditor was not very pleasant. He charged me 2 incidental against my credit card because he said it was two reservations because I added the 2nd 1 day stay a month prior. I did not agree with that because their incidentals are 115.00$ each . I know after 7 day-10 days they credit your money back but that beside the point the reservations was all together. Also the night Auditor did not recognize me as an IHG member. The stay was fine except the early check at 10:00 am. Exactly at 10:05 am the house keeping supervisor opens the door and I was packed at the door coming out the door. I told her I was waiting on my wife and it would be 10 mins. Exactly 5 mins later the 2nd house keeper opened the door and pretended that she didn’t realized we had not checked out and I told her the Supervisor had just opened the door. Well at 10:15 a.m. we were pulling the luggage rack out the room. After spending 5 days at over 2,000.00$ their tactic to get us out at 10:00 a.m. exactly is not acceptable.

Excellent room and view

This is the best vacation stay that we have ever had. Holiday Inn North Mrytle Beach is the best place to go for all your needs. The location, rooms and amenities are amazing. Please make reservations and tell them that I sent you.

Great resort!

Truly enjoyed our stay. From parking to check in to the pool and hot tubs. The music and DJ were fun, the bar was great. And the room was very neat and clean and quiet and comfortable. Beds were pillow top but firm enough for me. Bathrooms were spotless. Morning beach walk was very relaxing and the coffee and snack bar was perfect timing. We enjoyed our stay and will likely return.

Beautiful property!

This is the only place I will stay. It’s excellent. Please don’t change. The staff is friendly, it’s clean, and peaceful.

Great stay

Everything we experienced was really good. Room was clean and the service was excellent. We really enjoyed the pool everyday and the bar.

Great New Resort...However Not Perfect

Hotel is Clean, Staff Very Friendly, its obvious they are getting into the flow being a new place! We had the AC go out for 3 days which caused some negative review from me as it was 79 degrees in the room!!! Food was decent priced and good, Drinks were seriously pricey - we ordered 2 frozen drinks with a floater shot and it was $65!! That's too steep!!! Location is great, pool is great!!! Overall except for a few issues, we would go back but No AC was a HUGE issue for us! FYI Kids meals are a fantastic deal at the pool for the kids - made it so much easier than having to make them something or fork out big money for them!!! Overall this place could have been one of our best stays yet as a family but the whole AC issue just ruined it for us. Definitely consider it though as it truly is pretty great!

Exceptional

The building, service, amenities and location were all fantastic.

Beautiful property / Employee Service needs work

The people when we checked in were wonderful. They even were able to get us into our room early!! It was disappointing tho when we had to leave so early that there is no one at the front desk. For the bartenders, all but one of the Back porch bartenders were rude. The food was really good. Be aware that they automatically add an 18% gratuity to all tabs. Our room was beautiful. It was at the end of the hall. The same five Cheerios were on the carpet in the hall the entire week. Our room was very well equipped. Our suggestions for the kitchen would be needing more storage containers, spatulas and tongs. Also, the outlet beside the refrigerator did not work and the dishwasher is terrible to load because it falls forward like it's not secured in. Our suggestion for the bathrooms would be adding Grab-bars in the showers and the ability to change the shower to give stronger water pressure. The grounds are beautiful and the pool staff was amazing. Special shout out to Christian who always had a smile! We definitely will go back!!!

Clean and relaxing

We traveled to Myrtle Beach for a wedding 25 of us stayed here we had 4 different suites. Needless to say those that stayed at other hotels wished they booked here.Everybody loved it here very clean, nice pool area, easy access to the beach. Also my husband had to work the WiFi connection was great. He sat on deck area and watched the ocean and worked. Great place to stay! Clean, nice staff also 5 minutes to the airport. It was good to see security here u have to swipe your key card to go up or down on the elevator . Security is visible in the garage and in the hotel.

Excellent

Very nice, Excellent location, we felt very lucky to find it. We had a great time. Highly recommend