New Orleans ResortRental Guest Reviews

Lacking

Room was clean floors could have been cleaned better. Staff was nice and helpful. Pool was small. Enjoyed having the ability to do laundry. Area around hotel is in need of a nearby store that sticks basics supplies or have the ability to have your room stocked prior to arrival (which I inquired about). Did not appreciate corporate calling me on the last full day of my Etsy at 8 am to inquire if I was willing to sit for a time share presentation for 200 in reimbursement considering I had been asked before twice and was denied the ability to do so and rent the two bedroom villa. The amount paid was too much for what was offered.

Great Week

Nice new hotel inside. Ms. Sue makes the experience amazing!

Best weekend ever

The staff was amazing. Miss Sue was the best. Even at 8 am she had us excited to start the day. The entire staff was so kind. We had a birthday cake delivered and it made it before we checked in. They kept it in the freezer for us! The value and everything made our trip perfect.

Wonderful stay!

I booked the 2 bedroom villa for a visit to New Orleans to celebrate a friends birthday. The hotel's location was perfect for our trip! It was convenient to everything we wanted to see and do. The hotel and villa themselves were exceptionally clean and well maintained. The room had tons of space and everything we needed, including a fully stocked kitchen with coffee, water, and even housekeeping items like dishwasher tabs and extra trash bags. I typically only stay in Airbnbs or vacation rental homes because I enjoy the extra space and things like a kitchen and extra bathroom, but this villa was exactly that and more, and having an onsite staff and valet put it over the top! I didn't always get the name of the staff members that assisted me when needed, but I feel as though I need to personally mention Celia and Sue, as they were 2 of the staff that assisted and were both so polite and helpful. I highly recommend staying here and am already planning another visit back.

Bad valet

Rim damaged after arriving at hotel. It took the hotel 2 days to finally say it wasn't my fault. Now a week since I arrive home now they need the specs of my rim after two quotes.

Great place to stay

I felt like home everything was clean and the staff was amazing

smoke. ARTIS

Alexis and the Front End Staff were amazing. The Valet staff was very thorough and Kind. I loved the hospitality and loved it so much I'm driving back 12 hours again this weekend to visit.

Far Exceeded My Expectations

The staff are so nice from the call to confirm my stay until my last night there. Also, the room exceeded my room. I will definitely be back!

Great hospitality

Staff was extremely friendly and helpful. Steps away from Burbon and Canal Street. Everything in walking distance. Only complaint I have is check out time was too early.

Great stay

Location was Great, room was nice and all the staff was friendly. Hopefully the bar in the lobby opens soon since it was closed for our stay.