February 20, 2019
The room was very clean and comfortable with the exception of a little noise from upstairs neighbors and a broken/squeaky bedroom door. The pools and movie theater were fun for our kids but we wished there could have been more activities during the winter months. We were disappointed to miss out on mini golf and there were only like one or two organized/craft activities per day.
February 23, 2019
Clean and comfortable, but some staff members were rude
Overall, we had a nice stay. The room was comfortable and clean. The location of our room was very nice - overlooking the stream. Our 1-year-old enjoyed the pool. We enjoyed having the extra living space in our room so we could socialize while the baby slept. Sound-proofing was very good. However, two employees were rude and disrespectful in their communication with us. They were also quick to (angrily) blame us as the guests for a misunderstanding that occurred, for which both sides are responsible. There is a way to disagree and enforce one’s policies while being kind and courteous. These two employees were unprofessional and demeaning, and they were not reasonable in their arguments. Our stay would have been better if they communicated appropriately, and our next stay would be made infinitely better if we were treated kindly and with respect.
February 21, 2019
Can’t wait to stay again
Great location great price loved the pool and jacuzzi. Cooked up a hearty stew in the kitchen
February 20, 2019
Great service and overall experience
My stay was overall a great experience. I went skiing with a group of friends and it was awesome how close all the ski areas were. Wish they had better food options or maybe even given a list of restaurants in the area, but I’m not complaining there was a grocery store 5 min from the resort so we just cooked some nights. Would 100% recommend for the experience and the price, you really can’t beat it.
February 18, 2019
Could’ve been homerun
Room size great, reasonably clean and well equipped. Unfortunately the TVs were all broken, the dead bolt didn’t work, the phone was broken and the tap water was “soapy.” Maintenance guy was prompt and polite. Other staff uninterested unless trying to sell timeshare.
February 10, 2019
Perfect getaway except for telemarketers
The villa and other facilities were impeccable, only complaint is the telemarketers calling many times, including at 9am and not respecting me telling them I was sleeping, but continuing on with their sales pitch.
February 3, 2019
Nice Place to Stay Next to Beartown State Forest
Came for the weekend with my husband and our son with special needs. Was a great stay. Pool area was much more than I expected (lap pool as well as a play pool!). Condo was extremely clean. Could use a little upkeep (cabinet doors didn't want to stay closed), but other than that, great. Comfy bed and the pull-out was a good thick mattress.
January 28, 2019
Amazing bed and a huge room
I like this hotel because is perfect for a getaway with friends or family, is the best for a big group.
January 20, 2019
Nice place for gatherings of family or friends
The Oak and Spruce resort is a fine facility with plenty to do. The room was spacious and well equipt with plenty of useful amenities. With movies, a pool, sauna, bar, arcade, and courts on site, there is so much to do!
January 13, 2019
Excellent stay and ski with the family. Clean a d comfortable. Butternut is 15 minutes away and resteraunts are 15 minutes in the other direction.