Orange Lake ResortRental Guest Reviews
4.1/5
Resort rating is 4.1 out of 5 stars. Click to see all 4,401 reviews.
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Erica B.
Take all reviews with a grain of salt
When i was reading the reviews after booking but right before cancelation period I almost did cancel BUT it was for my Birthday and I am so glad I didn't cancel because it was 11 of us and this resort was amazing. We enjoyed the lazy river, it was a bit dirty but that was expected because it was raining earlier. That day and the lazy river has some areas that have moch near it. We definitely enjoyed the pool and the west village. It was very big, i like the walking feature where there is no stairs you literally walk in, there was plenty of seating and a restaurant/bar on-site which came in handy as we got hungry. We enjoyed the amenities the resort had, the market place was expensive though. The villa was clean and beautiful, it was roomy and came with everything we needed.
Christy
Vacation with kids
Room service does not clean or give you clean towels there are free washers and dryers but always in use. It is a timeshare community so be expected to be pushed to do their tour and pushed into buying into no matter how many times you say no.
No, I do not recommend this property.
Steve
Not happy
August maybe busy season but does not give them excuse to not have the room fully ready and when i asked them for towels they said because they are fully booked they cannot get it to me soon. The towels should have been in the room to start with and if the guest ask for it because it was not there they should have brought it right away. Also the trash bin outside was so full I couldnt take the trash out. Maybe because I complained but when I asked for late check out when I heard the a guest next to me granted 12pm check out they offer me 11am check out. Being a platinum member does not get you anything at this place.
Motts
Daughters Birthday
Resort is good food is hood for lunch but not cheap, handicap 2 bedroom was good but tight to get in with lift around toilet and did not have a 3 bedroom handicap dont like resort fee per day especially I rented to villas. They should have a pull down bar for toilet now just the one on the wall. The resort is clean and well taken care of
Yes, I recommend this property.
Nate
Could have been better
Staff was very poor and the night management was very poor. And when asking questions on the phone, the staff could answer them nicely and actually known what they were talking about.
Yes, I recommend this property.
Stanley
Great features
My children really enjoyed their time here lovely place for vacation
Joce
Terrible experience
case number, 10598574593 By the time we had finished check in it took almost TWO hours. Highly unacceptable. Poor management. Never heard from anyone
Marlo
IHG
We loved our stay. Would definitely recommend. Staff was amazing and friendly.
Yes, I recommend this property.
Sal
No points reward
Why didn't I receive any points for my stay. I stayed for 8 nights
Jolly
Fun times
We had a great time. The value was great. The only drawbacks the timeshare presentation which is not required. We were given a $200 gift card for going, however, it is advertised as low Pressure and it was not. Plus the interest rate they want is outrageous.
Yes, I recommend this property.