Orange Lake ResortRental Guest Reviews

Pleasantly surprised

Family holiday The three- bedroom villa was a perfect choice for this group. Ages ranged from 1yr. to over 60. Easy access to amenities, shopping was at your fingertips. Great walking/ running areas; good gyms. Did not have time to use the golf course. The staff is great; answers questions completely. I would recommend to family and friends.

Its a nice place in a good area. Problem with this place is it's all just a money grab for example they want you to rent tubes for the lazy river at a rate of $9 per tube per day. And they have it posted that you cant just bring your own. Putt putt is also $10 per person per day. And if you want more than 2 wrist band keys you have to pay for those as well. This is the 4th Holliday inn club vacation I've stayed in and it's also my lowest ranking one.

Orlando

Enjoyed the stay. Room was great. They should have had smart TV's. The shower heads also were not good in this particular room.

Overall pretty good

Great property with a lot to do. Room was very clean and spacious for a family trip. Amazing location as well. Our only major issue is the WiFi do the property was out basically out the whole time we were there. Which was a major downside.

After Thought

Checked in at about 10:00 a.m. and was told our unit was not ready, which is understandable because of how early it was. At approximately 4:00 p.m. I checked with the front desk about the status of our unit and was told it still was not ready. I was given a different unit and found it to be very outdated with many issues. Closet doors that were off the hinges, toilet in the master bath didn't flush properly and I had to plunge it numerous times. I felt the unit was a "left-over" and was not happy with the accommodations.

A little dated and is in need of a remodel.

Good central location but is in need of a remodel if you want to compete with other properties in the area.

Overall disappointing

A great concept resort idea with issues that need to be addressed. The villa we stayed in was not clean, had outlets that didn’t work, beds/sheets that weren’t clean or comfortable. Half of the staff were rude and didn’t want to help address the issues and the sales team members were rude and unprofessional. The Breeze restaurant was half empty but the hostess seemed lost on what she was doing and said it was going to be a 25 minute wait or more. When asked why, the response was “we are short staffed” how does a resort short staff when you know the number of guess on property? The beds were absolutely horrible to sleep on with sheets that had a musty/damp smell and feel to them. When brought up, was told “you can wash them with your in unit washer and dryer.” The only positives from this property were the proximity to Disney World, the pools, and miniature putt putt.

Beautiful grounds and scenery

My family and I stayed over the Thanksgiving holiday. Upon arrival we checked in, my card was charged and I had to go through about 30 minutes of telling the representative NO to the timeshare before they would give me my keys. Please stop this practice. No means NO and we had been on the road for 8 hours. The property however, was absolutely beautiful. The 2 bdrm villa was perfect for our family of 5. I would definitely recommend this place for its convenience to all of the Disney parks.

Resort of Choice

This was my first time at the Orange Lake Resort. I was thoroughly impressed with the amenities, the location, the quality of the rooms and the value for the money. The grounds were well maintained and the cranes (birds) in the morning were beautiful. Everything you needed was no more than 5 minutes away and the pool and jet ski rentals were amazing. Definitely recommend for the next family vacation as there are tons of options to experience.