Orange Lake ResortRental Guest Reviews
4.1/5
Resort rating is 4.1 out of 5 stars. Click to see all 4,455 reviews.
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Brandon
Fantastic resort. Fantastic price. Huge villa.
Fantastic resort. Fantastic price. Huge villa. So much to do. Minutes away from Disney. Will definitely be back!
Yes, I recommend this property.
sea75
Orange Lake Resort Review
Had a great experience with the first customer service desk. Very friendly staff who were all very welcoming and accommodating. But the sales desk team was very pushy and rude because we weren’t interested in the sales tour. It was 11:00pm and we only wanted to go to sleep, not buy a timeshare. All other customer service team members were great. We have stayed at this location a couple of times and have had good experiences. This trip would have been great too but we will not stay here again because of our interaction with the sales team.
Mac61
Great resort that has it all
The staff at Orange Lake is outstanding, from the moment I checked in through the end they were fantastic. This resort has it all.
Molded
Our unit had mold
This was our second stay at this resort and unfortunately, even though we’ve had a great experience before our room had mold and made my wife very sick. We stayed at this resort due to its close vicinity to Disney and our first two days there were action packed and we really didn’t have time to notice until my wife got sick that the primary room we were staying in was molded. My wife began exhibiting respiratory issues and seemed like she was coming down with a cold so we decided to leave a day early. When we were packing up we realized the primary closet was full of mold, and the reason that my wife had become ill. This is very unfortunate because we’ve had a great time on our previous visit.
Shari
Disney family vacation
Wonderful place to stay beautiful grounds beautiful pools close to Disney love it!
Yes, I recommend this property.
Kenneth
Great stay
Everything was perfect. Clean room great service. Loved the amneties.
Yes, I recommend this property.
LisaS281
Great Alternative to the Theme Parks!
Comfortable, recently-renovated villas with wonderful on-site amenities! This is ALWAYS our go-to resort when we go to WDW, but we find ourselves spending less time at the parks and more time at the resort!
JoAnn
Great accommodations for our Disney vacation
We were staying in upgraded accommodations on the first floor 2 bedroom villa in a low rise. Clean, comfortable and quiet. We did not eat at any restaurants on property because we spent our days at Theme parks. The lazy river and pool provided a good restful day also to allow some rest. Will definitely stay here again.
Yes, I recommend this property.
Dot
Stay
Very nice units and amenities. The problem I had was there was a lot of loud noise in my building. It took three phone calls before security came and did anything about it on check-in. The sales rep for the timeshares was extremely pushy and would not give my keys after telling him more than 10 times I did not want to buy a timeshare and was not interested at times though it was confusing driving around the property. Things were not marked clearly.
Rach22
Extremely filthy unit. Terrible customer service
My family and I stay here twice a year for 2 weeks each visit. That’s 4 weeks out of the year. This stay was different than most. On day #2 of our 14 day stay, I contacted the front desk stating our floor was extremely filthy. Our feet were black and our white socks were black from walking on it. My infant son’s knees, hands, and clothes were black and filthy from crawling on the floor. I confronted our issue with the front desk on day #2, stating we would be out of the unit all day on day #3, if someone could come clean the floors it would be greatly appreciated. They apologized and said absolutely they would clean the floors. When we returned to our unit on the day the floors were supposed to be cleaned, we noticed no difference. Our feet were still black with filth, and another one of my son’s shirts had to be thrown away. When I brought this up to the front desk on day #4, they were adamant the floors were cleaned as asked. They were in fact, NOT CLEANED. As evidenced by multiple pairs of white socks needing to be thrown in the trash, my son’s onesies needing to be thrown in the trash. Also, I never received a receipt after I checked out. I was told it would be emailed the morning of check out. I contacted the resort the same day as check out, the next day, and 3 days after that, stating I never received an email of my receipt after check out. And to this day (5 days after check out) I still have not received an email with my receipt. After staying here twice or more a year for several years, this is our first time looking at different hotels for our next stay.