Our first time at orange lake and it was amazing! Loved.eveeyrhing about it and will definitely use our points to go back.
Great customer service from the time we arrived to the day we left. Was surprised how nice the villas were and they had everything we needed for our stay, pools were great and so was food we didnt have to leave the complex unless we wanted too...will stay again soon
High pressure sales
Could not get my key to room or parking pass till I committed to a tour. After an hour of pressure I finally broke down just to get out of the lobby and start our girls weekend!!!!!!!
Great value for price
Rooms were big and spacious for the price. Our villa was a little older but could only tell by minor details. I Recommend a villa on the water for the sunsets and fishing right off the back porch. Staff is very helpful finding your way around
Property very beautiful and convenient
This property is very beautiful and has a lot of amenities on the property for all ages. However, when there is an issue with your room. The hotel could not seem to address the problem and correct it. Needs improvement.
Great location, comfortable bed but lost and found just means lost!
Hotel is in a great location, clean and comfortable and most of the staff here are incredibly helpful. However, we accidentally left items our room on checkout. We contacted lost and found with EXACT locations within our room. These were never found which leads us to believe housekeeping helped themselves.
Girls trip gone wrong
The worst girls trip. Unclean rooms, broken ice makers flooding rooms, rude and nasty sales man for time shares. We went for a relaxing girl's weekend and had nothing but issues and stress.
We had a great time- everything was excellent! The room was perfect- The food was good- The service was great- The activities were entertaining. We all had fun and only wish that we could have stayed longer. We’ll definitely be back!
Relaxation and experience for everyone!
Family friendly and loads of amenities to keep anyone busy. There's always something to do at the resort-i.e jet skiing, swimming, volleyball water and sand, movies, dining, music, gaming, basketball or the gym. The room accommodations are spacious, very clean and private.
So much good and bad!
Check in was at 4PM. Key cards didn't work. Security had to let us in and new keys cards were delivered later. We lost 4 hours of our stay correcting this. Rooms are beautiful. Feels like home. We watched Disneys Fireworks! Service fees for food delivery were outrageous. Arcades were fun. No one to do hairwraps at booths. Carpet was stained and washer was loud! Loved it, but still feel a bit cheated!