Orange Lake ResortRental Guest Reviews

Excellent Family Resort

Bungalows are wonderful for a family or just adults. Love the convenience of a full kitchen, living room and minimal noise due to privacy of bungalows. Lots of activities for kids near pools, 2 pools are quiet and seldom used. Guest services is excellent.

Excellent Stay

Overall a great stay! The staff is super friendly and kind. The fun team knows how to get people hyped up for fun! Lots of activities and my room was clean asks can be. Lots of daily activities and just minutes away from local stores and restaurants if you want to go off site. We had an excellent stay and will be returning!

Stolen item from room

An item was left and later stolen from room. When contacting front desk I was given the runaround and ultimately item remains stolen. No other help was offered and my expensive item remains stolen. Really unfortunate that IHG doesn’t have trustworthy staff that would return items left behind by guests. Police report has been filed.

Best lazy river minus the tubes

Great lazy river but the tubes are useless, they are too big, get a noodle for $1 at target.

Loved the room not impressed with the front desk

The room was fantastic. Very comfortable and very clean. It was well equipped. Beds are comfortable. We also enjoyed the lazy River, but it was a little dirty and rules were not being followed according to their own signage. Check in was a mess, the front desk supervisor was not helpful, IHG policies not honored. Very hard to get information or help about reservation. Platinum status meant nothing. Employee discount for dining not honored.

Great experience

The resort was pleasant. The ambiance was fantastic. The staff was incredibly friendly, and the rooms were spacious and quiet.

Holiday inn Orange Lake

Overall it was a good stay and amenities are kept up. Looking forward to next year.

Relaxing weekend getaway

This was our first visit and will not be our last. Everything we encountered was clean and efficient. No need to leave the premises with plenty of places to dine, a lazy river, several pools, several golf courses, 2 putt putt courses and I heard them playing bingo in one area. The place is spread out vastly but we had no trouble parking as we moved around. They do have golf carts for rent but they need to be reserved, all were taken when we inquired about renting one. Very much enjoyed our visit.

Getaway time

Overall stay was excellent. Bed a little to firm for me but our room was ckean and spacious. Everything is on the property and easy to get to. Definitely returning and highly recommend to friends

very disappointed

upon checking in my room keys were not activated until you went over to the time share desk where the sales guys was very rude and pushy, basically trying to tell me had to do there tour and if I did I was being ungrateful, and almost refusing to active my keys until i signed up. Not taking into consideration I had been traveling all day with my children one of which is special needs and I really just needed to get into my room and get my kids settled. I reserve a one bedroom and was given a studio. our room spelled like mold. It was a 6 night stay and our room was never once cleaned, When we would call for fresh towels it took hours for them to come. The one time I didn't even get the towels I requested. I would but garbage in the hallway in the morning and it sat out there all day and night. The ice machine was not working. we never got the green wristband to be able to charge to our room or use as our room keys. This was the third time we styed here, the first two times we really enjoyed it but this last time was not good. Also I have called the twice to have my receipt sent to me and that still has not happen.