Orange Lake ResortRental Guest Reviews

Excellent stay!

The one thing that really stands out to me about our stay at Orange Lake was the cleanliness of the room(s). I am very particular about hotel cleanliness and you definitely knocked it out of the park!

Great visit

Our Stay was wonderful, food was amazing at Brezzy’s restaurant on site, our server “Kyle”“With the Galsses” great service and made our expierence that much better. Keep up the good work Kyle! Reccomend this property 100% hope to visit again.

Great family getaway

The villas at Orange Lake provided a great atmosphere for my family of four to enjoy a relaxing three-day getaway. The numerous pool locations and attractions kept us busy and the villas were situated in a quiet setting that allowed for much needed rest and relaxation.

Great IHG facility

Great Place to stay. I was in town for a convention and the location worked well. It would be 5 Stars, but getting a Receipt for my stay, is next to impossible. I have never stayed at an IHG location, where they have had this much difficulty getting a receipt. I know its sounds crazy, but my company likes to have receipts when they are reimbursing expenses.....

Great location not so great housekeeping

Great location, terrible housekeeping. Stayed here 4yrs ago my diamond ring was stolen by housekeeping after months of calling and contacting security nothing was done about it. Decided to try again based on location 4yrs later to have a no serviced bathroom that contained no soap, tissue and someone's cigarettes left behind. It took 4x of calling and going to front desk to get the situation handled. One very rude housekeeper actually tried to tell me I should wait in my room to direct her while i'm on vacation 2000miles from home. Notes were very direct of what was wrong in our room. Dryer broke on our last night there it took 4 calls and almost 3 hours to get someone to come repair. Sadly, one maintenance guy all night for the GIANT resort. However, disclosure of this makes a customer less agitated on the wait time instead excuse that he is on his way which he was not. Once he showed we were very thankful for the maintenance gentleman's kindness and honesty.

VERY DISAPPOINTED OWNER

Upon arrival we informed them we did our “tour” in December as Legacy owners, they still sent us over to the podium to have the girl try to sell us again. The girl then gave us a parking pass until March 3, 2026. We were checking out on January 12. Our key cards did not work. She never activated them we had to go back up to the front desk and have them activated. Our toilet in the main bathroom had no water. As owners we were put in the most worn out unit. Not that this survey is going to go anywhere , is that because we didn’t upgrade to points in December ?????

Suddenly surprised

We usually stay at another IHG property near Disney Springs, but decided to try a different property. So we chose the next closest to the Disney Bubble, and man were we surprised. The amenities at hand, the spacious rooms, the efficient and friendly staff... We were blown away. We were mainly in town for a business/leisure break from our hectic schedule, and we regretted the stay... because we just didn't have enough time to really enjoy the resort! There was so much to do and see, places to eat, things to do! We could stay a month and probably only get part way through all the amenities they offered! For the price point and the vastness of the available entertainment, food and so much more-it was amazing! We loved it so much, we became Holiday Inn Vacation Club members!

The resort

One of the best place to go with the family. Teybhad so much activities and locations to eat inside the resort. Access to all the different pools. Best part you can cook in the rooms. Full kitchen we go every year

Love it!!!

I love staying here! There’s so much to do and the staff are always so friendly!! Gabriel at the store in river island was so helpful and friendly.

Meh

The hotel was nice but it definitely felt like if you aren’t a club member or don’t go to the presentation then you just don’t matter.