Orange Lake ResortRental Guest Reviews

Great staff but poor room location and maintenance

I stayed in the main check-in building. While the staff was exceptional and very helpful, my overall experience was impacted by the room's location. Being right next to the hallway entrance meant constant noise. The entrance door lacks a soft-close mechanism and slams loudly every time someone passes, which made it impossible to rest quietly at night. Additionally, the Lazy River was not functioning as intended (no current) and tubes were being removed by staff, which was disappointing as it's the resort's main draw.

Our favorite resort in Orlando/Kissimmee area

Two words: lazy river. Staff, drinks, ect are all good, but you can find that at many resorts. For my family, it's the lazy river that sets it apart. Also, their security is excellent. Nobody creating havock, no worry about druggies hanging around.

Not satisfied

Worst stay in 10 years ! Not accommodating at all they didn’t care to even try even after two hours spent in check in between two of us! Booked in November asked to have rooms together that’s the point of traveling together they spread us out !!!!

Nice stay

Enjoyed a couple days of warmth and sunshine at this beautiful property which provides nice selection of activities regardless of age.

Perfect Place to Stay - Holiday Inn At Orange Lake

The resort was beautiful and had many options available for food, entertainment, activities and beach. The staff were exceptional. Wish I could have stayed longer.

A must to stay in

This property is a must to stay at. So many amenities to choose from on this property. There's so many activities for your family and restaurant choices that you wouldn't have to leave the property. It is about about 10 minutes from Disney depending on traffic which another great addition to the property.

Birthday trip

Everything was perfect for my daughter’s birthday. Extremely close to Disney. Hotel was nice and clean. My family loved our 2 bedroom in river island

Fantastic Stay

The resort is gorgeous and right where all the action of Disney is without the hefty price tag. Each area has it's own pool and activity area scattered throughout the property. The poolside activities are fun and family friendly. I was also able to enjoy nature with the ducks, birds, turkeys, and even deer right there on the property! Rooms are comfortable and accommodating and let you feel like you're at home with the amenities provided. You can find shopping, food, and entertainment within a short rive as well.

Say NO to the sales team on day 1

Say NO to the sales team on day 1, otherwise you'll have to lose 2 hours or $60. Extremely aggressive sales people. Everything else was fine, but the sales people trying to sale me shared time made this a bad experience I was not able to cancel the sales presentation, they really need those $60 SAY NO on day 1

Bad Experience

Poor customer service and a failure to properly respond to complaints about my “stinky” room. Space was large but dated and uncomfortable.