Orange Lake ResortRental Guest Reviews

Home away from home!

Orange lake is genuinely our favorite place to stay. We love this hotel. As Floridians we've stayed in a lot of places when we visit Orlando, This resort is our favorite! We have a lot of family that fly in when we come to visit. There's always shuttles running, you can rent a golf cart if you want a little more time? Flexibility without renting a car, if you want to leave for sometime you're directly beside a whole world of options. While you're only a short drive away from every major theme park, That's not really a selling factor for us anymore because, orange lake is its own water park, so much for the kids to do slides, floating the lazy river, Putt-Putt, real golf for my husband, a million chairs for tanning and umbrellas for a uv break, staff walking around to take your orders, always someone ready to help. You can rent cabanas for the entire day, gated entry and exit not only at every pool but at the resort entrances and exits as well. An incredibly safe place to bring the kids. Money well spent! Excited to go back again in the fall!

Love this place

Love this place had the best time. Wild definitely return

Serene

This place is so relaxing! LAZY RIVER!!! LOVE LOVE LOVE the options available onsite! You don't have to leave at all! This place is home!

Maravillosas Vacaciones

Este hotel lo tiene todo para disfrutar tiene parque de agua si vas con ninos juegos nocturnos motos de agua y a la vez si quieres descanzar tienes esa oportunidad por q goza de una naturaleza hermosa y mucha tranquilidad para mi es uno de los mejores ademas cuenta con la mejor atencion por parte de sus empleados

Take all reviews with a grain of salt

When i was reading the reviews after booking but right before cancelation period I almost did cancel BUT it was for my Birthday and I am so glad I didn't cancel because it was 11 of us and this resort was amazing. We enjoyed the lazy river, it was a bit dirty but that was expected because it was raining earlier. That day and the lazy river has some areas that have moch near it. We definitely enjoyed the pool and the west village. It was very big, i like the walking feature where there is no stairs you literally walk in, there was plenty of seating and a restaurant/bar on-site which came in handy as we got hungry. We enjoyed the amenities the resort had, the market place was expensive though. The villa was clean and beautiful, it was roomy and came with everything we needed.

Vacation with kids

Room service does not clean or give you clean towels there are free washers and dryers but always in use. It is a timeshare community so be expected to be pushed to do their tour and pushed into buying into no matter how many times you say no.

Not happy

August maybe busy season but does not give them excuse to not have the room fully ready and when i asked them for towels they said because they are fully booked they cannot get it to me soon. The towels should have been in the room to start with and if the guest ask for it because it was not there they should have brought it right away. Also the trash bin outside was so full I couldnt take the trash out. Maybe because I complained but when I asked for late check out when I heard the a guest next to me granted 12pm check out they offer me 11am check out. Being a platinum member does not get you anything at this place.

Daughters Birthday

Resort is good food is hood for lunch but not cheap, handicap 2 bedroom was good but tight to get in with lift around toilet and did not have a 3 bedroom handicap dont like resort fee per day especially I rented to villas. They should have a pull down bar for toilet now just the one on the wall. The resort is clean and well taken care of

Could have been better

Staff was very poor and the night management was very poor. And when asking questions on the phone, the staff could answer them nicely and actually known what they were talking about.

Great features

My children really enjoyed their time here lovely place for vacation