Orange Lake ResortRental Guest Reviews

Sales

Sales staff pressured and became rude when I told them o needed my spouse to approve. Everyone knew up front spouse was not on my trip. Was a bad experience!

Great family vacation

Stay for longer then a week, it’s worth it. Great pools awesome staff from front desk, to maintenance and security.

The place to stay!

The pool and lazy river are perfect for those down days between park visits

Língua

Uma coisa que gostaria de deixar pontuado é a falta de opção de língua na hora da comunicação entre nós e funcionários. No check in não conseguimos ninguém que falasse espanhol, somente Ingles. Tive um problema no quarto e tentamos falar em inglês porém precisávamos ser muito específicos e acabando não consequindo. Tentamos em espanhol porém ninguém conseguia nos entender. O Hotel fez de tudo pra nós entender porém foi bem complicado de resolver a situação. Isso vcs deveriam rever. Grata.

Good resort, rooms and value.

Good place. Very relaxing and good value for money. Huge rooms stocked with everything you need for extended stay (vacuum cleaner, detergent, cutlery, etc.). A very large complex so it can be hard to get around if you don’t have a car.

Great Stay, great location, large property

Close to Disney and property with water park on premises and many activities daily. Excellent security with very comfortable room with full kitchens and two bedrooms and living room.

Fun times

We loved being with you. My only suggestion would be a bit more deep cleaning of surfaces.

Great get aways

I love coming here. Since i can't be home this is my next home. I have everything i need here when im away from my home. It is great. From checking in with Gabby with the glasses each time i'm here, i'm greated with her big smile. She does an awesome job getting me in an out to my villas. This place is beyond what you'd expect. Nice people all around. Even Charlie the bus driver. What a cool guy, full of great information. Hes just one of the nice people you'd meet here From there on i'm good for the week. Peace and quiet. Sometimes better then being home.

Good location

The location was good, the pools and outdoor grounds very nice with lots of activities. Our room was a reasonable size, the kitchenette was stocked with all the basics. The room was a bit dated as was the bathroom. Also, it got noisy a few nights of our stay because of the karaoke happening near the pool.

musty smell and mold in unit

Upon check in the overall appearance was very nice. The gentleman who checked me into our unit was very friendly and had my room key in hand within minutes. Then we were directed to another desk area to obtain our "Parking Pass". In other words we were going to get the sales pitch to view the property in exchange for theme park tickets. I very nicely tried to tell MARCUS the gentleman at the counter I was not interested in the tickets we are season pass holders of the local attractions. He doesn't take NO for an answer and tries to then offer me cash instead of tickets, again I tell him NO I am not interested. At that point he asks what will it take to get me to partake in the sales meeting, I tell him again NOTHING, I am not interested and I don't need tickets or money I just want my parking pass so I can go. He becomes quite irritated that I will not partake in the lecture and tells me "none of these other people need the money but they are doing it". I said how many times do I have to say no. At that point he looks at me in disgust and hands me the parking pass. As I walk away I tell him NO means No and he says "hey what do you want you got your parking pass" - at that point I should have checked out and stayed elsewhere but I decided to give the resort a chance. Upon entering our room there was a musty moldy smell. By this time it was quite late at night and we were headed to bed for an early start to the parks. The next morning when I went to shower I found signs of mold in the master bathroom. I have attached pictures. I was very disappointed in this property. Would not stay again.