May 24, 2014
Large villa accomidated the whole family comfortably
Great vacation was had by all due in part to the hotel experience. There were sufficient activities for everyone so that while not at WDW we had time to have fun together at the resort.
May 22, 2014
This place has it all!
We've stayed at many other Vacation Clubs in Orlando. This property is top notch. Our two bedroom was CLEAN & Comfortable. Of course, we paid extra for the new rooms next to the lazy river. It was worth it! The property is huge. We knew that before we arrived. We drove to use the other main pool each day too. We rented jet skies & kayaks. The landscaping is perfect...Plenty of shaded areas for us fair skin folks who cannot handle a full day of sun but still want to be outside. We loved the family karaoke night. The kids were supper cute belting out their best tunes. We normally don't eat on property; however, the food was good. It was also priced fair. My only negative is the wimpy pool towels and large bath towels. Overall, Best Vacation Club in Orlando! We'll be back!
May 28, 2014
Great time away with my wife
My wife and I needed to get away a few days.. I have not been here and wanted to give it a try.. Front desk was very nice and acknowledge my status..Sales person was very very rude.. Was given a two-bedroom villas on top floor. Very very nice suite. We enjoyed the porch and the quietness. Did not try the different things on property but hope to bring my family back so they can enjoy.. Only thing I didn't enjoy was the mattress was so very hard.. Not typical Holiday Inn.. Did try Paisan Pizzeria one night and was so good... Hope to come back again...
May 26, 2014
Upon arrival, we were greeted by a very long line to enter the property. It was at least 20 cars long. I telephoned the hotel to inquire about the hold-up at the gate and was addressed by someone who was both condescending and blatantly rude. Instead of attempting to or pretending to be concerned, she remarked that she could not control the traffic. I wasn't complaining about street traffic, rather, I was concerned with the long line that was ONLY an issue at the property's gate. Unfortunately, the same lady helped us check-in. She didn't give us the 2 parking passes, she argued with us about our "family and friends" rate, and she was just a terrible 1st impression. The actual resort is large and well maintained. The unit we stayed in was beautifully decorated and was very comfortable. Unfortunately, we found three roaches! One in the kitchen and two in the bathroom. One was inside our bath towel! Gross. The property is conveniently located near Disney theme parks, chain restaurants, a grocery store, and a Walgreens. Overall, we were NOT impressed. Thankfully, we had the friends & family rate, otherwise we'd have been furious to have paid full price.
May 25, 2014
Cleanliness and ground are amazing
This has been my second stay at Orange Lake and the experiences has been great. From the friendliest of the staff to the cleanliness of the rooms. The only downside is I was given a 20.00 coupon and was sent to another desk and the rep talked his way out of giving me the coupon back. Other than that my family and I enjoyed the stay at Orange Lake and will be returning. Very convenient to the theme parks. Not to mention lazy river and the pools are awesome.
May 18, 2014
Quick & patient service
We vacationed with 4 adults and 3 children. I made several requests during our stay to housekeeping and repairs and they were all handled with great friendly service, and a quick response. I had to ask for more towels, repair of a leaking fridge, and dryer problems (which turned out to be user error). The repair was completed quickly and thoroughly. The towels were provided on the 1st request and again when we thought we were having dryer problems, turned out someone had it on fluff instead of heat. The kids loved the pools and amenities and would have preferred to stay there most days. When we got rained out one day, it was relatively easy to add another night stay. We will be back!
May 24, 2014
Easy check in and out, outstanding customer service, the villa was very clean and comfortable, the resort had activities for kids and adults, everyone was very nice and the location was minutes from everything
May 26, 2014
I wish I had have been more familiar with the overall facilities of the hotel. We did one of the theme parks for 2 days of our vacation and was not happy with the overcrowded water park and theme park. Would have much rather spent more time at your facility enjoying the activities there. The only thing that was not up front in all the info I read online were the additional charges for things like tubes for the lazy river etc. I think that they should be shown in the adds so there are no surprises. Also the housekeeping people popped in on us several times the day of check out with no knock or announcement. Other than those 2 things the stay was quite good.
May 25, 2014
Exquisite Vacation -- A Beautiful Resort
Orange Lake Resort is absolutely beautiful and perfect for everyone: couples, families, and anyone who's just looking to get away and gain access to the finest accommodations. The one-bedroom and two-bedroom villas are absolutely gorgeous and newly remodeled. Everything was spotless. The different pools throughout the resort were sparkling, relaxing and an absolute treat. We'll be back!
May 24, 2014
My family loved it.
Everything was great! Only downside was we had to pay for total stay in advance. When I saw the rate was less expensive than what we paid we could not get the lower rate. Felt a little cheated. Our stay was awesome.