September 21, 2013
Not so good this time
AS A OWNER I WAS REALLY DISAPOITMENT THIS TIME WITH SEVERAL FACTS. 1-A TERRIBLE ODOR OUTSIDE THAT WE CAN'T EVEN HANG OUT AT THE TERRACE, SHOULD CHANCHE THE TYPE OF MULCH TO ODORLESS. 2- ROACHES IN OUR UNIT 3-DISWASHER IN POOR CONDITIONS 4-STOVE PARTIALLY WORKING 5-OLD TV SIGNAL FAILING CONTINUOSLY 6-NOT ENOUGH TOWELS AND LINNEN TO OUR FAMILY
September 21, 2013
towels need to be thrown out
the towels at this resort looks like a rag for your floors. resort fees were not disclosed at check in We will not be staying here again
September 23, 2013
September 20th-23rd, 2013
I am in love with Orlando's orange lake resort. I will NEVER stay anywhere else whenever I choose to travel to Orlando. I had a 3 bedroom, 3 bathroom villa in the west village. It was awesome! The entire place was spotless! The villa's come with everything you could possibly need. There is no housekeeping daily but I called once for towels and washing powder and they brought that along with everything else I could need including tissue, soap, dish washing powder, etc. without me asking. The pool in the west village was amazing I laid out on the hammocks for hours. I made plans to do too much and didn't get to check out the entire resort but I know next time to just plan to stay on resort property.
September 22, 2013
Best Pools in Orlando area
This was our second visit. I love the lazy river and pools. I find your restaurants to be reasonably priced and the value for the room excellent. The kids enjoyed the pools and miniature golf. Large, clean room and friendly staff.
September 18, 2013
We stayed here for a week in a villa and it was beautiful! Large villa with full kitchen, two bedrooms, two bathrooms. It's a bit of a drive to get to each pool which was unfortunate with small children. Next time we would ask to stay in the hotel rooms that are right next to the pool I think. River Island has the best food and best pool with a lazy river. Delicious dinner especially!
September 17, 2013
Great atmosphere helpful staff
Always enjoy staying here. Great atmosphere and lots of activities for adults and kids. Staff is extremely helpful and friendly.
September 15, 2013
Comfort is their motto!
The rooms were spacious and comfortable. They made relaxing a pleasure, and had all the comforts of home. I will definitely be returning to this resort.
September 4, 2013
Labor day stay
The 2 bedroom condo was clean and comfortable. We stayed in the West Village area and enjoyed the kiddie pool and splash pad area very much. I was put out at the very heavy sales pitch to attend the Timeshare breakfast for 90 minutes. They actually escort you after you check in to the sales desk. It left a bad taste in my mouth.
August 6, 2013
Great Atmosphere For Children
WE had a great time. It was two grands, daughter, Son-in-law, wife and me. There was always something for the children to do. The scuttle was fantastic in getting us quickly to where we wanted to be. A few issues with accommodations, though. The paring knife's handle comes off when cutting. Kitchen cabinets plastic facing is peeling off, some drawers do not work properly. An older TV made it impossible to hook-up Wii to it with standard setup. WE will be re-visiting since we were not able to find the time to do everything possible during our four day stay. Next time it will be seven days with the family.
August 17, 2013
VERY DISGUSTED CUSTOMER
VERY UNHAPPY WITH ORANGE RESORT AND HOLIDAY INN CLUB, HAD MANY PROBLEMS AND NO ONE WANTED TO HELP US, WE HAD TWO TWO BEDROOM VILLAS, THERE WERE SIX PEOPLE, RESORT WAS NOT WHAT WAS PROMISED TALKED TO MANY OTHER GUESTS AND EVERYONE SAID RESORT HAS BEEN STEADLY GOING DOWN HILL, EVERY YEAR THEY TAKE SERVICES AWAY AND MAKE YOU PAY FOR THINGS THAT WERE INCLUDED, YOU COULD SEE THE RESORT WAS NOT MAINTAINED DIRTY SHORTAGE OF TOWELS AT THE POOL, SNACK STANDS CLOSED DOWN, NOT ENOUGH SHUTTLES TO GET YOU AROUND RESORT, WE HAD TO WAIT25 TO 30 MINUTES FOR SHUTTLE SERVICE, WE MISSED OUR APPOINTMENT FOR THE TOUR DUE TO SHUTTLE, BOTH COUPLES WERE PLANNING TO BUY, BUT AFTER TALKING TO OTHER GUESTS FOUND OUT RESORT WENT FROM 4 STAR TO 1 STAR RESORT VERY DISAPPOINTING VACATION DUE TO THE ORANGE RESORT, WILL NEVER COME BACK!!!!