Orange Lake ResortRental Guest Reviews

Great place

I was only there for a night but the unit was beautiful and pool very accessable. I walked around the Lazy river at night and it was unforgettable. Definitely reccomend River Island to anyone who chooses this resort.

Resort outside areas are marvellous, not so the villa

We have enjoyed several vacations at Orange Lake, as usual the grounds, the scenery, the wildlife were wonderful but the villa was a big disappointment. The safe did not work, could not be repaired and was not replaced. The kettle should have been in the dumpster, the drapes were off the rails, there was no inner shower drape, the patio furniture was a disgrace and dirty on arrival, the TVs are small even by UK standards, the mid-stay service did not happen. The resort has some serious catching up to do.

Great Stay

I have stayed in dozens of hotels and resorts through out the years and this has been one of the best . The amenities were great, the staff very friendly and knowledgeable. Plenty of activities to keep the kids busy for hours. All in all it was an excellent stay. Thank you Orange Lake

GREAT Value, location and very clean.

Make no mistake about it, this resort is very large. We had no problem finding parking anywhere we went within the resort. The grounds are beautifully maintained and cared for. Shuttle stops were everywhere so no problem getting to any of the activities or pools. You name it and this place has it, Golf, tennis, basketball, swimming, fitness center, water sports and more. The resort has security checkpoints at the entrances and we felt safe at all times. I only have one complaint, the pillows were horrible (we ran to WALMART to get new ones). Our 2 bedroom condo was very clean. The location is very close to Disney and tons of restaurants and stores. So many activities for every member of the family are scheduled day and night.. I plan on coming back next year because of the secutity, location, price and cleanliness, GREAT VALUE!!!!! Almost forgot, fireworks every night in the distance, that could be seen from our screened in patio.

brilliant

we had a week at the orange lake resort .our 2 bed apartment was clean and super spacious . the little touches such as a welcome service pack that had tea ,coffee,washing up liquid etc was really thoughtfull ,you were equiped from day one . the resort was clean and the staff friendly .our apartment was a 2 minute walk to the pizza & restaurante shop ,and a starbucks coffee to start the day every morning was great . the pool area we visited was excellent too i spent my afternoon on a hammock whatching the kids having fun in the pool. the only thing we did after reading the reviews on here was to unplug the phone to stop the sell calls . it works . location wise the resort is on the 192 and only 10mins from disney .will we go angain ? too right . should you go ? yes .

Seems to be going down hill...

I have stayed at Orange Lake twice prior to my stay this time. The first two stays were wonderful. This last time started off on a bad foot when they tried to put my family in what I assume was an old time share property which was much smaller than their other two bedroom villas that i've stayed in the past. They did get me another villa but only after the guest services person forgot about me on hold for quite awhile. Once we got to the new room it was less than stellar there was quite a large stain in the front room area carpet. The dishwasher was dirty with possibly some mold on the bottom. We couldn't use the stove because it looked like the latch was broken so it wouldn't shut all the way and also the dryer wouldn't even dry our towels we had washed. I loved coming here but I think this resort has definitely gone downhill and I will be looking for a new place to stay next time I'm in Florida.

Amazing Service and The Villas were Spacious

I would recommend this Resort to all Familys I stayed in the one bedroom villa and it was amazing, lots of space great size kitchen as well as the staff were amazing. I will definately be returning to Orange Lake Resort :)

Disappointed

We've been owners at Orange Lake for twenty years and for many of them we had wonderful holidays and our children have so many happy memories. Sadly though in recent years the annual maintenance charges have risen whilst the standard of the resort has not kept pace. On this visit there were so many things that appeared to have slipped. The staff we encountered were generally ill informed,and inefficient which really made us begrudge the fixed 18% gratuity. As for the resort, on the surface, it still looks great but but the quality in the apartments has deteriorated substantially. Silly things like non matching mugs, and not even a full set of matching glasses. the apartment is for eight people but no longer is there sufficient cutlery, and again it didn't match. These days we mainly want to play golf on the Legends course, the staff in the pro shop were not as friendly or welcoming. We play early and previously have always been able to get coffee before starting at the Legacy but this time it was closed and as for seeing a beverage cart, that was a joke on our second round we teed off at 7.32, the Legacy was still closed after nine holes and the beverage cart didn't get to us until the fifteenth. With great sadness we've decided we will not be going to Orange Lake again.

Comfortable and well-equipped

The room / apartment was a great size for 2 adults and 2 children; equipped with all the basic amenities and a few nice extras such as blender, etc. This property is enormous and difficult to navigate without a car, but there are regular shuttles to take you around the property. The only negative was the sloppy decoration of the master bathroom - it seemed like it had been finished off in a hurry as there were dried paint spots on the surfaces and floor, and had a little half-finished feel to it. But otherwise, it was a really great stay in a comfortable hotel. IHG Rewards Club recognition was low, unless you count the invite to discuss timeshare options with them.

All around enjoyable experience

We had an all around enjoyable stay at Orange Lake Resort. The suite was roomy, clean and functional. The price was very reasonable for the suite as well as for the food and beverages. I would recommend this resort to anyone interested in a vacation in the Orlando area.