Orange Lake ResortRental Guest Reviews

Better than expected!

We were pleasantly surprised with the 2 bedroom villa. The villa sat right on the golf course, and I was able to drink my morning coffee on the patio while watching the golfers. The villa was spacious and had everything we needed. The resort offered many activities for all ages. I highly recommend this resort.

VERY DISAPPOINTED

I booked this at this location because I am an owner of a week at Orange Lake and I only needed a 2 night stay. The first room I was put in was overlooking the dumpster, after talking to Brandy at Guest services she was kind enough to move my room. The view was much better if only I could see better thru the dirty window, and it has been that way for a long time, you can see the build up of dirt on the outside of the window and bird droppings all over the rail outside of the window. After dinner we went back to the room to settle in for the night, found out that there were no blankets for the beds and there was only 1 pillow. I called housekeeping and after 3 calls to them it took over an hour to get the blankets we requested. This is not what I expected out of Orange Lake. I could have stayed at a hotel closer to SeaWorld but I wanted to be comfortable where I own a unit.

Disney Vacation October 2013

Our stay at the Holiday Inn Villas was fantastic. Plenty of room for a family of four with two teenage boys. We loved having a washer and dryer in the suite. We transferred to this hotel after a bad experience and were blown away with the cleanliness, spacious villas and amenities. We will only stay at this location in the future. It is gorgeous!

BAD SERVICE

The hotel is very nice, but service is VERY deficient. Hotel charges Resort fees but do not provide a resort service. Hotel does not clean the room nor changes towel of the room unless you stay over 10 days and if you want to get the towels changed they will charge you for it. I requested to get towels to be changed after a day long at the parks and being around 1am, and had to wait until 2:30am to get them, as supposedly they did not have personnel available to deliver the towels, but there were 3 people at the front desk when I arrived less than a minute before. How many check-ins do they have at 1am and why can't these people get the towels and take it to a guest? I have stayed in many hotels and resorts worldwide and this is the first one with such a bad service. I believe that the hotel is too big for the managers to handle. ICH needs to get the right people to manage this property. First and last time at this hotel. Do not recommend it.

Well maintained pool areas and spacious rooms

On our last visit we had a problem with our room. I am handicapped and was assigned a ground floor that had been flooded previously. As you entered into the foyer grass and tiny worms were all over the floor. Bedrooms and bathrooms also had these tiny worms all over the place and the carpet was wet in places causing a mildew smell. House cleaning was aware since they had unplugged all the lamps in unit. We called front desk and let them know this room would be unacceptable. We had come with some friends that were in the same building above us and we wanted to be together but was not possible. We had to call 4 times and 3 hours later till we received another room far away from our friends. We have stayed at this resort at least 10 times and had never experienced this problem. After settling in all was wonderful and were able to call in several pizza's and ate at 10:00PM. The units are always well maintained and the pools are fabulous. I love the zero entry at pools due to my handicap. The facility is great for families, couples and 55+. Orange Lake has something for everyone. The atmosphere takes you away, feels like a real vacation. We have rented a cabana by the Lazy Lagoon that has such nice amenities and special touches. I recommend this place to all our friends and they go often enjoying it as well. They allowed us a late check out due to the problem we had on arrival. Will visit again in the Summer several times each year.

good value for vacation.

a huge resort area in Orlando. The room are pretty old and lack of maintaince, but very good value for long time stay.

Awsome Resort

Could not ask for more in a resort, Great value, comfortable beds, clean and plentifull towels, large living areas, full kitchen, close to orlando theme parks, pools on property all heated, delicious food on the property, kids entertainment on property, I jogged around the golf courses and they seemed very nice and well kept. Kind, curteous and informative staff, Starbucks in market place. I will definitely stay here again and again on future visits to Orlando. Thanks for everything, The Jensens

Wonderful Property and Staff

Staff was superb and the property was simply wonderful. This property is very well run.

Best Vacation

Best place we could have stayed. Wish we had been able to stay there our entire vacation. Know where to go for our next trip though!

Buckets of rum, lazy river paradise, beautiful bungalow

River Island was a wonderful way to relax in a beautiful atmosphere. Which made up for our check-in experience, no IHG reward gift, but a gift disguised as a $20 voucher, to trap you to buy a timeshare or property. Thank you.