Scottsdale ResortRental Guest Reviews

Beautiful resort

I would stay here a hundred times over. Absolutely perfect

Beautiful large suites

My friends and I stayed for the weekend. We are crafters and had plenty of room to spread out in the suite. Love that each bedroom has its own bathroom attached.

Great

Very comfortable accommodations, especially for a longer work trip-especially already having a full kitchen with everything you could need along with several pool options to relax at the end of the day

Very comfortable bed and quiet room.

Loved the room, everything was clean and nice and cool inside. Great kitchen and living area along with a tv room for the children. Master bedroom was excellent and outdoor patio good place to set in the morning and have breakfast.

Room was perfect!

August 2022 - We stayed in a 4 bedroom, 3 bath casita and it was perfect. Everyone had their own space but there was also family space for meals and lounging. Everything you need for preparing food or eating takeout. The icemaker is turned off til you get there but there is an ice machine nearby. The campus is not large, everything is within a short walking distance. If steps are a problem, you will want to request a ground unit, but two short sets of steps is all we had. The pools were not busy when we went so that was nice, plenty of chairs. You can bring your own drinks to the pools, just not in glass containers. We packed covered tumblers. Also packed beach towels based on the review but there were plenty provided in the room. If you don't like the sun, there were plenty of umbrellas to sit under and 4 pools to choose which had the best sun based on time of day. Also read the reviews about the dirty carpets and although they looked like they should be replaced, they were not dirty and neither was anything else. We did not have a vehicle so having a grocery store within walking distance would've been great. We walked to a Frys that was 2 miles away and the walking path was not good and of course it was hot! We survived though and took an Uber back. Unfortunately it stormed like crazy (in the desert- ha) our last afternoon there and the pools were closed due to lightning. We did get to watch from the balconies though. We used the fitness room which was adequate. Could use a big cleaning of the equipment over all (bottoms, not just the consoles) which is pretty common in hotels and some fitness centers. Overall we had a great stay, did not feel like a hotel, check-in and out was easy, and no sales pitches (we had 2 messages from the concierge about VIP stuff so that could've been their plan, but we didn't respond). We were only there for 3 nights and just wanted to relax but if we would've stayed longer, we would've ventured out for sight seeing because the main thing to do at the resort is hang at the pools (if you have room for a blue tooth speaker, it's a must!).

Wonderful experience

The location was wonderful, the amenities were great. Pools were perfect temperature and well maintained. Rooms were clean and very well maintained. Staff was friendly and helpful anytime we needed anything. Food and drinks at the restaurant were wonderful as well as the coffee from the coffee shop located in the store front. Would recommended this resort and will definitely be back next year!

No recognition for Platinum members.

My kid threw up and I asked for paper towel and some disinfectant tissues to be taken to my room. I never received those. When he threw up again later that night, I called again and it took about an hour for only a paper towel to arrive. I also asked for a late checkout given that one of the benefits of Platinum is a 2pm checkout. They didn’t honor me as a Platinum member at any point whatsoever during my stay. I had to check out at 11am. I’m never coming back.

Has roach, bed bugs and mosquitoes and dirty floors.

Our first night we saw a big roach, I took pictures and called the front desk I was extremely surprised when she said it’s normal to have a roach it’s disgusting! The following day we noticed that we have bugs and mosquito bites. We still have the scars from the bites. We have proof we took pictures it’s available upon request. The floors are dirty and sticky in the kitchen area again I called and requested to have someone to clean it and I requested to have more towels unfortunately the front desk said, we have to wash our own towels and she will send the laundry soap as well. And no one came and it was not sent. Rude!!!! Rude and lazy front desk receptionist. I demand for a refund I hope this will address to your supervisor or manager. Please reply asap.

Holiday Inn Mosquito Vacations

Property is very well laid out - rooms were nice a spacious - plenty of towels - plenty of pools - air filters were in need of changing - walls had blood and past killings of Mosquitos - then, Mosquitos started coming from the vents? Pipes? Windows? Told front desk and they mentioned they had their own spray - maintenance came to spray but that did nothing - whole family got bitten

Great staycation location for families

Our kids had a great time visiting your hotel. It was clean and super spacious. The room was well thought out and convenient for families. We have done great wolf lodge too many time and this was a welcomed change. Great price as well!