October 26, 2021
I visited this resort for my graduation at GCU. My family and I really enjoyed the property and the amenities offered to us. The patio was spacious and calm as well. The staff was great especially Pam at my check in and her manager; Colin from Preview center was also awesome. This was a home away from home!
October 21, 2021
Overpriced for what it is
Uncomfortable beds, sub par cleanliness, no housekeeping for less than a 10 day stay. Room was large, kitchen was equipped, and liked having a washer and dryer. Pools were nice but the pool furniture not amazing. I’ve stayed at MANY ihg properties and am a platinum member. I’ll never go back to this one. They also charged our credit card every night despite it being a prepaid reservation.
October 21, 2021
Bait and switch trip
I was told that I would receive a discount during the reservation process. I never received a discount.
October 12, 2021
Nice one for family
Eventhough there were some bugs , we liked the big room
October 15, 2021
The room was very nice. The restaurant is closed on Wed and Thursday (the days we were there). The WiFi is suboptimal and was on and off all day. The pool music is annoying. Even the serenity pool has music??? Not really the ambience of "serenity".
October 11, 2021
Great stay nice room and fun pools breakfast was ok. It took a long time to order . It seemed like they should have had more people working. The weather was perfect! All employees were exceptional.
Always on vacation
September 29, 2021
A little slice of heaven
We love staying here- it’s our 5th stay and the rooms are our favorite! We love the signature villas they are so roomy and great for a large group
October 10, 2021
Terrible customer service
Terrible customer service at the hotel! We were promised a specific room type and traveled all the way here to find out someone had switched our rooms! Then I had to fix the situation the staff were unable to figure it out. So disappointing for all the money and effort I put into this trip. Would not recommend.
Lee lee T
October 4, 2021
Best family friendly value
This was by far the best family friendly hotels we’ve stayed at. Everything here was designed perfectly to entertain the family And provide the most relaxing convenience. This is a must stay if in Arizona.
September 25, 2021
It was nice
Great spacious multiple bedroom suites, quiet atmosphere, good food.