October 5, 2019
Excellent accommodations and view
The staff was excellent to work with, they found out we had a horrible initial experience with the original reservation (wasn't as advertised) and this being our wedding trip they made sure we received an excellent unit which totally enhanced the experience!
September 22, 2019
Nice place for families
We came here for the aquarium with my niece. The indoor splash pad was awesome. She had a great time
September 16, 2019
Our family stay at the Great Smoky Mountains resort was a wonderful experience. The rooms were furnished with everything we needed to make our stay enjoyable. The rooms were clean and the beds were comfortable. The kids did not want to leave!
September 20, 2019
Good Times in the Smokies
Overall a decent experience. Lots of good things with a few minor annoyances.
September 8, 2019
I must say my stay at holiday inn resort was amazing!!! Everything was in walking distance. Me and my wife did not have to drive anywhere since everything was so close together. I highly recommend this resort.
September 15, 2019
Great Resort, location, and staff
I would strongly recommend the Holiday Inn Resort Smokey Mountains to others. I thoroughly enjoyed my stay and will return again in the future. The staff was welcoming and helpful. My check in experience was very fast and easy. The decorum at this property is beautiful. The bed was quite comfortable.
September 11, 2019
Nice place except handicapped parking
We had a very nice stay with the exception of handicap parking. For such a large facility there are only four handicapped parking spaces. Two of the spaces were far from the doors. My wife and I are handicapped and for this reason we will not be returning.
September 7, 2019
Full kitchen with washer/dryer and a bear
I have stayed here twice. The rooms are clean and the beds comfortable. There is a full kitchen and washer
August 26, 2019
Great place to stay
Had a great family vacation wonderful room and friendly staff would had been nice if the pool was a little warmer and if the jets on the hot tub worked. It was great to have just about anything you wanted to to within walking distance.Will definitely be going back.Not much for doing reviews but really had a great stay being able to have the whole family in the same suite.
September 1, 2019
Charged 2 separate credit cards full amount of room rental