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Smoky Mountain ResortRental Guest Reviews
4.4/5
(772 reviews)
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Gcrawford1988
February 16, 2020
Highly recommend
We were absolutely blown away by the hospitality. The 1 bed room villa we had was amazing with an awesome view. Fireplace was nice and cozy and my wife was over the moon with the whirlpool tub.
Yes, I recommend this property.
Bold
February 16, 2020
Gatlinburg, TN 2/14/2020
I've been an IHG member for quite sometime and always enjoy staying at their properties.
Yes, I recommend this property.
Baskin
February 17, 2020
Beat vacation ever
This was absolutely the most incredible resort. From our 65 year old to our 7 year old everyone was happy
Yes, I recommend this property.
Chris
February 12, 2020
Great room and service
This was a surprisingly comfortable place with great service, well stocked, clean room and great views.
Yes, I recommend this property.
LadyLion
February 6, 2020
Room 1017
I just can't say enough about the location and view of our room. It was absolutely breathtaking. This was our first time and we are from Orlando, FL and there is nothing like this.
Yes, I recommend this property.
Belbow01
February 11, 2020
Great location and awesome water park access!!
This is a awesome resort with a great staff! The access to the water park is a perfect place for the family. Rooms are very nice and offer alot of options.
Yes, I recommend this property.
Christa22
February 9, 2020
Family Get A Way
Overall ♥️ This resort! Location is great if you’re staying in Gatlinburg. Villa was very relaxing! A lot of great places to dine (Smoky Mountain Brewery Pancake House Blaines a few of our favorites). Only thing I would suggest is the guest would be able to check in @ both buildings or make a central check in spot. Pool water park was a little cool-noticeable strong chemicals used in both. Beware of parking esp if snowing...witnessed an accident late night going into parking garage.
Yes, I recommend this property.
ltcshelton
February 7, 2020
love the Smoky Mountain Resort
perfect location and ultra-friendly staff. Villas are gorgeous. My only possible complaint is that pillows were too thick. Next time I'll just bring my own. Loved everything else.
Yes, I recommend this property.
LadyLM
February 6, 2020
Nice hotel
Pros: The rooms are updated and set up like a mini apartment. This makes traveling with children easier and more enjoyable. We had a one bedroom with a separate living area that had a pullout couch. The room had a washer and dryer, fridge, stove, and microwave. The view of the river from the balcony was very nice. Cons: The chlorine in the pool area was potent and burned our skin. If regular cleaning was maintained, using excessive chlorine can be avoided. Also, due to the set up of the hotel, you may have to go outside in order to access the pool area. This may not be an issue in the summer but in February it was unpleasant. The kids had frozen hair and were covered in snow when we finally reached our room. Also, we had trash piled outside of our room which really stunk up the entry way.
Yes, I recommend this property.
Big Fans of the Mountains
February 3, 2020
Nice time
The facility was nice and a great location. Just a few minutes walk to the strip. The only issue I had was with the insistency of the staff wanting us to “visit” their property and sit through a sales presentation. When we checked in, we had to go to the vacation station to receive our required parking pass. After 10 minutes of explaining we were meeting friends and wasn’t interested in any excursions, we were on our way to our room. The next morning, the room phone rang with someone offering us an opportunity to attend the 9 or 11 presentation. Again I tried twice to decline. Very frustrating.