Smoky Mountain ResortRental Guest Reviews
4.4/5
Resort rating is 4.4 out of 5 stars. Click to see all 787 reviews.
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scgray70
January 12, 2020
Nice Getaway
This stay was great. Right in the heart of Gatlinburg. Everything was within walking distance. The accommodations were excellent! Plan on coming back again.
Yes, I recommend this property.
Susan
January 10, 2020
Beautiful condo
The room was spectacular. Spacious, comfortable and well appointed. Would definitely stay there again if I have the chance.
Yes, I recommend this property.
Belle8157
January 4, 2020
Poor customer service
This was our 4th year staying here and the only bad experience we’ve ever had. They have always been accommodating but this time weren’t and didn’t really care. They never even tried to make it right, it ruined our whole trip. Very upset about it all!
No, I do not recommend this property.
BB!!!
December 30, 2019
Smelly View
This hotel is very expensive. There were piles of trash below my balcony. The hotel could not move my room without a charge and then when I agreed to pay, they did not have a room. Don’t waste your time with this place.
No, I do not recommend this property.
Wooley
December 29, 2019
Comfortable beds
First time staying in a Holiday Inn Club. The rooms were spacious and nice.
Yes, I recommend this property.
Mr.M
December 21, 2019
Nice overall, but details matter
The overall look and feel of the 2 room villa was great, but when looking at the little things it starts to become a oh oh. I made a would not recommend based on the roaches that were roaming the kitchen. The broken washing machine and dishwasher can be easily fixed by hotel staff. The bugs, not so sure. They usually are just pushed from room to room. It would be nice if they would install a towel rack in the bathroom and would get some sheets that actually fit the bed.
No, I do not recommend this property.
Donovan
December 23, 2019
Will be back
Beautiful facility, room was fantastic..go and enjoy yourself.
Yes, I recommend this property.
LAnderson
December 15, 2019
Happy Customer
I like this place, but would have liked a later check out.
Yes, I recommend this property.
k257
December 6, 2019
Great place to stay!!!
walking distance to everything downtown. Great place to stay. A lot of different places to eat at. Entertainment choices. Arts and crafts shows. if one likes to walk this is the place to be. It is fantastic.
Yes, I recommend this property.
Curly
November 19, 2019
Great place
Love this place. There is a hill to climb from the Main Street in Gatlinburg but it keeps you in shape. No complaints here !
Yes, I recommend this property.