December 18, 2017
Stay here. Sneak next door for breakfast. Holiday Inn Express has the free breakfast and they are attached the indoor water
December 7, 2017
Staff and facility
The staff were very friendly and helpful. We brought our own k-cup coffee and the front desk delivered us a coffee maker for our use
December 3, 2017
I like the little kitchen. The pull out bed made it nice to have people over. The bathroom was vary nice and had a washer and. Dr drier.
November 17, 2017
Went to Holiday Inn first, wrong place. Expected continental breakfast, none. Staff did not call us back about late check out !!!
Comfortable bed and NO SERVICE
When we booked the room we were told that this was a full service resort. Wrong. They will only clean your room once if you stay 7 days. Then when we set up to meet with the sales people to determine if we wanted to sign up for the resort club we were told that we would get Dollywood tickets at half price. This was on 10/18. That promotion ended 10/01. The sad thing is the manager and front desk did not care. They did not try to make anything right.
October 25, 2017
See prior comments re mattress and jacuzzi . THE MATTRESS WAS HORRIBLE. HAD TO RESORT TO COUCH 2ND AND 3RD NIGHTS.
October 22, 2017
Great family atmosphere
Kids had a blast in the water park and easy access to downtown
October 13, 2017
Excellent location. Water park and activities center are great for kids. Spacious room.
September 24, 2017
Great place to stay!
Took my family to the resort for the weekend in Gatlinburg. We have stayed at the resort twice and loved it can’t wait to go back! The staff was very friendly and helpful. God bless them!
September 21, 2017
Though we only stayed for a short time. We will definitely be back. We had an incredible view of the Gatlinburg area!! Our room was more than what we expected. I truly forgot it was a suite! We will be back for sure and stay longer! Not enough time to truly enjoy all the amenities that the property has to offer! An incredible stay all around!!!