July 7, 2017
This is a great Resort to take children as the Water Park is Excellent, The Only issue is that My Grandkids were in a Room above the outside pool. They allow swimming until 12 am. The issue is that its Adult swimming from 11 to 12 am but children are there also. If they were Quiet it would be okay.
July 2, 2017
Excellent experience and friendly staff. Very close to the main strip.
July 1, 2017
We had a great stay very nice hotel close to downtown close to several nature trails. Even though this hotel is downtown it was actually very easy to get in and out
June 30, 2017
Smokey mountain resort
The room was spacious and well furnished. My only complaint was that the bed was very hard and uncomfortable. I didn't expect a temperpedic but something more comfortable. The room was clean and staff was pleasant.
June 25, 2017
Everything was amazing
Everything was amazing from the staff, room, the resort, location!! We parked our
June 11, 2017
Everything was broken and dirty. No management on site. No service available. No amenities available without extra cost.
June 7, 2017
Clean rooms great location
Would highly recommend.Rooms are spacious and the staff is great. They will take the time to explain how to get around
wonder woman II
May 29, 2017
Clothes hooks are needed in bathrooms. Master bath needs chair/bench and more storage space.
May 23, 2017
We LOVED our stay at Smoky Mountain Resort!! The staff are always on-hand and very helpful! The view from our balcony was fantastic. I slept the best I have slept in a LONG time, because our room was so incredibly quiet and felt very private. I also love the fact that the resort is located right in the heart of Gatlinburg (we could walk from the hotel to everything on the strip).
May 29, 2017
Great Place To Stay
We stayed here for 2 nights. This is the second time we have stayed here. The staff has always been friendly. Leslie was very sweet. I just had a whole conversation with her and I like to stay at places like that where the staff is nice to you. The Villa we stayed in was a King with pull out couch bed! It was very clean and nice. Plenty of room to spread out. There was also 2 indoor pools, and outdoor pool, 2 hot tubs, and a small indoor water park at the Holiday Inn Express next door that you have access to. My daughter loved it. Thanks for making my stay great! We will for sure be back again! Just for information this is like a timeshare, they do try and get you to go to the timeshare presentation, but they don't shove it down your throat like most places I have heard horror stories about.