March 24, 2018
PROS: 1) Super nice, 2) Loved the indoor kids pool/play area, 3) Good rate for a 2-bedroom. Place was huge! ----CONS: 1) Slightly rude security at night for late check-in, 2) I accessed my bank account on the hotel Wi-Fi and all of my bank account information was stolen. The thieves took around $1,000. Had to close all my bank accounts and open new ones... setup all my direct deposits, auto drafts, etc. again.
March 19, 2018
Water park is great. Kids love it. Great location and the rooms are spacious. Our go to destination in Gatlinburg.
March 11, 2018
Staff was very helpful and friendly
Staff was very helpful and friendly. The only thing I really didn’t like was the tiny pillows in the bedroom
March 11, 2018
Not sure if I would stay there again
For an extended trip (more than 3 day) this resort is great. A full kitchen in all rooms. Nice fire place. Great garden tub with jets. However, there was essentially no storage in the bathroom for linens and the towels were simply sitting on the back of the tub and got wet anytime anyone showered or took a bath. Also the vent in the bathroom was disgusting. Had lint and dirt hanging from it. There was no blanket for the pull out couch bed, only sheets.
February 24, 2018
Top of the hill
Really had a good time at this hotel Top of the line.
February 21, 2018
We had a great stay in the resort for Winter Break. The report was convenient and clean. We hope to be back soon!!
February 11, 2018
Two thumbs up.
Only stayed one night but we will be back. The room was very comfortable. It felt like home.
February 4, 2018
Smokey Mountain Resort was absolutely beautiful, super clean and very friendly staff.
January 19, 2018
Booking and check in
While traveling through Gatlinburg we decided to try our owner inventory program for the first time, the entire system could not have been easier to utilize
January 28, 2018
Try to sell the time share package before they even give you a parking pass; that about should sum up entire place. Stay away.