April 23, 2017
This hotel was conveniently located within walking distance of downtown Gatlinburg. Easy walk to restaurants and shopping. There was a large overflow parking lot out of our back balcony which did not make for a great view in the evening or at night. It could get a little noisy with car alarms going off and people being loud walking back to their cars. I prefer renting a cabin in the Gatlinburg/Pigeon Forge area instead of staying in a resort type of hotel in a location like this.
April 25, 2017
This was my first time staying at a Holiday Inn Resort and I loved it! I will definitely be staying at Smokey Mountain Resort as well as other Holiday Inn Resorts in the future. Great service, cleanliness, and atmosphere! Definitely recommend!
April 9, 2017
Disappointing Indoor Water Features
Traveling with two children the water play area and indoor pools were the determining factor in staying at this hotel. We were extremely disappointed to find that the water temperature was so cool that our youngest did not even want to get in the water and I could not blame him it was too cold for me. It wasn't just cool...it wasn't even enjoyable. To top it off I noticed some people in the outdoor pool and stuck my leg in to test the water...to my surprise it was considerably warmer in the outdoor pool but the air temperature was too cool to be swimming outside.
April 7, 2017
Service with a smile
We really enjoyed our stay and our grandson really enjoyed the indoor water park. We also enjoyed the convenient location to the local events. Add that to the great customer service and this was a great decision on our part. I will be recommending this to friends and family.
April 10, 2017
As a Spire member I expected better than a room with a balcony that overlooked a roll-off dumpster loaded with construction debris and smelly garbage.
April 9, 2017
Our whole stay was pleasant and comfortable... Also walking distance to downtown... We loved it all
April 4, 2017
Nice hotel close to everything in Gatlinburg
This hotel is a great location to walking around town and also easy access to the mountains and hiking nearby.
March 26, 2017
Great setting and experience
Very nice setting and atmosphere at this resort. The bed might have been a touch too hard for us, but that might just be us. Son said the fold out couch was the best he's slept on. Really nice staff and great experience. I believe you will enjoy the place.
March 26, 2017
Best place to stay for a larger family if you want to walk to everything
The rooms here are huge and awesome. They can sleep at least 8 people and have full kitchens. You can also walk to almost everything in Gatlinburg. The new water park is great too.
April 2, 2017
Chose resort as a meeting point for a weekend getaway with extended family members. Enjoyed our stay in spacious villa and related amenities (master suite w/jacuzzi tub, kitchen stocked w/basic necessities, patio w/mountain views).. Daughter enjoyed playing in indoor pool with playscape