December 27, 2015
Clean and comfortable. Great staff.
Our stay was great. The rooms are always clean and comfortable. Had a problem with air conditioner but was handled promptly by maintenance.
December 23, 2015
Family Christmas Travel
This is a lovely resort and very convenient to shopping, eating, hiking, etc. Good handicap access too.
December 16, 2015
Clean, roomy, and beautifully decorated.
We enjoyed our getaway to the Smoky Mountains in Gatlinburg, TN. Our stay at Holiday Inn Club Vacations made the visit even more enjoyable! The staff were friendly and eager to assist. The resort is clean and conveniently located. We cannot wait to visit again!
December 20, 2015
This place was absolutely worth every penny that I spent. To be able to have a large Hotel room and close proximity to the shopping strip was just a positive for us. The location of restaurants was very good also, there was absolutely no need to drive anywhere due to the location of the Hotel. Unless of course you wanted to go to Dolly World. But for downtown Gatlinburg it was great. The atmosphere was very festive also. Would definitely make a trip back.
December 8, 2015
IHG Club Vacation Gatlinburg
This is great place to stay while you are in the Smoky Mountains. The units are super clean and room and you have an excellent view of the mountains from your balcony. The resort is currently undergoing construction but only to improve the resport. Can't wait to visit back when the construction is complete.
December 8, 2015
Do not miss a nice resort to stay at. Plenty to do and room very clean. Walking distance to everything. A indoor water park coming soon and will be very interested to see how this turn out once finished.
December 4, 2015
Great place to stay
Great facility. Staff was not up to my usual standards.
November 20, 2015
Beautiful room and balcony view
I love the room and the bed was very comfortable. Nice place to stay. The only problem we had was the construction that was going on. That took away from the whole experience. Also the luggage carts. You have to bring them from the parking garage and return them to the garage when you're done with them. It wouldn't have been a big deal but our room was far away from the garage.
November 29, 2015
Best Customer Service
Being Thanksgiving Weekend the hotel was booked but that did not stop the lady's at the front desk from knowing their guest. The service that we received from this hotel was above and beyond my expectations. From the time we checked in to the time we left we felt welcomed. Every time we past the front desk the lady's ask how our day was but what really put them above the rest is they remember us by our names not just a guest at the hotel. The hotel in general was very well laid out and decorated with class and elegance for the Christmas Holiday. We had 7 people in our party 4 adults and 3 teenage boys. Our room was a 2 room villa that fit all of us VERY comfortable. We will be staying in this hotel again
November 19, 2015
Great Service and Wonderful Vacation
All resort staff very helpful, friendly, and professional All facilities very clean and well taken care of Would recommend ot anyone desiring a great vacation location.