Smoky Mountain ResortRental Guest Reviews
4.4/5
Resort rating is 4.4 out of 5 stars. Click to see all 792 reviews.
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KLJ1987
May 8, 2017
Great Service
Hotel Staff provided excellent service and accommodation. Great value at a superb loaction.
Yes, I recommend this property.
Ric888
May 6, 2017
OK Hotel
Nice hotel could use some work on cleanliness. Staff must of been having a long day, greeting was not so great. Could use a breakfast bar. I would recommend Holiday Inn Express next door.
No, I do not recommend this property.
Bj33
April 24, 2017
Great
This was a very nice resort. The rooms were clean , cozy and very nice. We were very satisfied and plan on returning in the future.
Yes, I recommend this property.
Funk
April 30, 2017
Awesome Room
Loved the staff and quality of the resort. Room was fantastic.
Yes, I recommend this property.
Tyler
April 23, 2017
Good location
This hotel was conveniently located within walking distance of downtown Gatlinburg. Easy walk to restaurants and shopping. There was a large overflow parking lot out of our back balcony which did not make for a great view in the evening or at night. It could get a little noisy with car alarms going off and people being loud walking back to their cars. I prefer renting a cabin in the Gatlinburg/Pigeon Forge area instead of staying in a resort type of hotel in a location like this.
Yes, I recommend this property.
diytenny
April 25, 2017
Great experience!
This was my first time staying at a Holiday Inn Resort and I loved it! I will definitely be staying at Smokey Mountain Resort as well as other Holiday Inn Resorts in the future. Great service, cleanliness, and atmosphere! Definitely recommend!
Yes, I recommend this property.
Disappointed Momma
April 9, 2017
Disappointing Indoor Water Features
Traveling with two children the water play area and indoor pools were the determining factor in staying at this hotel. We were extremely disappointed to find that the water temperature was so cool that our youngest did not even want to get in the water and I could not blame him it was too cold for me. It wasn't just cool...it wasn't even enjoyable. To top it off I noticed some people in the outdoor pool and stuck my leg in to test the water...to my surprise it was considerably warmer in the outdoor pool but the air temperature was too cool to be swimming outside.
Yes, I recommend this property.
Kbok32
April 7, 2017
Service with a smile
We really enjoyed our stay and our grandson really enjoyed the indoor water park. We also enjoyed the convenient location to the local events. Add that to the great customer service and this was a great decision on our part. I will be recommending this to friends and family.
Yes, I recommend this property.
K1072
April 10, 2017
Short getaway
As a Spire member I expected better than a room with a balcony that overlooked a roll-off dumpster loaded with construction debris and smelly garbage.
No, I do not recommend this property.
Cadd
April 9, 2017
Nice
Our whole stay was pleasant and comfortable... Also walking distance to downtown... We loved it all
Yes, I recommend this property.