Smoky Mountain ResortRental Guest Reviews

Absolutely fantastic!

Need a break from it all, this is the place to be. The villas are bigger than my first apartment and the kitchen had everything we needed for a family dinner. The pools are great and the indoor water park was very popular with the munchkins. An added bonus is the close proximity to the main strip and the copias amounts of booze. Do yourself a favor and take the family here at least once before you die.

Extra few days off

This hotel/resort is a must stay. There was some construction/work being done to the property but it never was an issue. The Staff is absolutely top notch. I felt like they truly cared about my family and I. We will be back as often as possible.

Spacious and comfortable villa

Great stay. Had a few maintenance issues, but things were resolved immediately. Nice views and a soothing mountain stream added to the comfort of the room.

Not Good

No heat first night and room was below 50 degrees. Dirty sheets, fireplace didn't work, safe didn't work, ceiling fan didn't work properly, toilet ran all night, refrigerator leaked water and soaked entire kitchen and living room. Not a good stay when you gauge it to other IHG resorts.

February getaway

The staff will work with you to make your stay good. The view is great. Driving around you see some damage, however, it is amazing how everyone has worked together to get the city back up and running. Amazing community of people helping one another.

Weekend getaway

Quiet spot...good to relax. Rooms were in good shape considering the fire in town, but somewhat pricy.

Cabin feel with hotel amenities

Our two bedroom two bath chalet was perfect for our family's vacation to the Smokey Mountains. The room felt like we had rented a cabin with the cozy fireplace and views of the flowing creek. The chalet was very clean and spacious. We also loved the indoor/outdoor hot tubs with the fire feature outside. My son had a blast at the Splash Lagoon next door at the Holiday Inn Express. The hotel was within a short walk to all of the attractions of downtown Gatlinburg. We will definitely book again with this resort when we return it was perfect for our mini vacation.

loved it

Great! loved the indoor water park. great room. we all loved it. would definitely stay again

Holiday Inn Resort

Splash Pad indoor pool was fun for adults and children. (Must go to other hotel for access) Room was nice and had fireplace. Bed was average for sleeping. Within pretty reasonable walking distance of attractions and eating locations, as well as shops. No breakfast offered.

Very happy guest

We stayed three nights and couldn't ask for anything better. Clean room and the front desk people were on point and very helpful. The Main Street with the attractions is within walking distance. The whole experience is also very kid friendly We will definitely be returning to this resort.