Smoky Mountain ResortRental Guest Reviews

Best Christmas Vacation you can have!!!

We have been staying at the Holiday Inn going on four years and absolutely love it!! At Christmas with their decoration and rustic/ eclectic feel you would be hard pressed to find a better experience or value!! Conveniently located adjacent to EVERYTHING and being able to park the car and walk is wonderful!!!

LOVE the whole experience

This was our second year to stay at Gatlinburg-Smoky Mountain Resort. The staff was so friendly and once again made us feel at home! We defiantly plan on making this our annual place to stay when we travel back here to Gatlinburg for our business trip every December. It's defiantly worth the 14 hr drive.

Best place to stay in Gatlinburg!

This was our fifth time to stay at this resort. We've stayed in houses in the past but this resort is so clean and its convinent location keeps us coming back. We have two small children and we love being able to load up the stroller and walk down to the parkway, or head across the street for pancakes at the Log Cabin Pancake restaurant. The staff is always friendly and our room has always been spotless. I would definitely recommend this resort to anyone looking to stay in the Gatlinburg area!

Nice hotel

Everything thing in this hotel is excellent, location, room, staff...

Great stary

Great all around, friendly staff and clean resort.. My husband and I would definitely stay at this resort again.

Great location and service.

This is the second time we have stayed here and we love it. It is a great location and the staff is awesome.

Excellent location and great room

This hotel has an excellent location right in the center of Gatlinburg. The staff made us feel welcome allowing an early check in and providing excellent information about all the things to do and locations. There is a nice restaurant for breakfast across the road with great food & service. I would recommend this hotel to anyone.

Nice family vacation

We just stayed one night at the hotel, and everything was nice. The hotel room was very spacious, clean, and had a nice view, too.

Wonderful Work/Vacation Stay!

The Smoky Mountains were beautiful by themselves, however the staff members at this Holiday Inn Resort made the experience even more memorable. They were very attentive, and knowledgeable about the surrounding areas for shopping and economical places to eat. They were always available, and very friendly. We stayed for a week, and they had activities for the kids everyday. It was my daughter's 8th birthday, and the Arts and Craft staff helped decorate the room and throw the surprise party---at no additional charge! My daughter was absolutely thrilled! If and when my family and I return to the Smokies, we will absolutely be staying here again! Kudos guys!

Location, location, location - Top Notch Resort

Wonderful resort! Can't wait to go back again! Our arrival was delayed by several hours due to a 6 car fatal traffic accident. Our first night was for an out of pocket rental with the rest of our weekend being through RCI. A quick call to the resort during our delay assured us that someone would be at the desk to check us in. When we arrived due to our delay instead of the 10:00 a.m. check-out time we were given an extention of time until noon. This was wonderful news as we were all exhausted. When we got up we checked with the front desk to see if there was anyway we would be allowed to stay in the villa where we were already settled instead of having to move. The answer was yes! We were all so happy that we were not going to have to load the van with our luggage and tote it around for the afternoon. We will definitely stay here again! The staff was wonderful and went above and beyond. The location is spot on within walking distance of the middle of Gatlinburg's "main drag." The villa was extremely nice, one of the nicest we've ever stayed in. The only thing we would change about the villa would be with the second bedroom. It needs two queen-size beds instead of one queen-size and one full-size as we had 6 adults in our party. Some in our party also utilized the pool table and fire pit in the common areas. Fantastic stay!!