July 24, 2020
Family Fun Getaway- MUST STAY IN GRAND VILLA
This resort was fun and very family friendly. There are many activities available for all ages. Horseback riding was fun, the pools were amazing, the location was perfect for getting away and checking out for a bit. The staff was helpful, but don’t get fooled into purchasing a time share! The water park would have been fun to use but was closed due to Covid-19! We originally booked a two bedroom “villa” and were given a lodge in The Villages “cabins”. The outside grounds and upkeep was not great. There were hundreds of spiderwebs left unchecked. The room felt dingy and not very clean. The shower/tub combo in the master suite was strange and the curtain didn’t cover the tub- therefore the room got wet. We did pay for a “grand villa” room at the Beach Club for the second half of our stay. The room was MUCH nicer and roomier, yet again there were cleanliness issues- ie. Hair in the shower, dirty linens, and dust. If the staff would take care and clean better plus do a few upgrades this place would/could be 5 STAR! All in all we loved spending time with our kids here. We loved having a kitchen to prepare a few meals. We would recommend looking up Ricky Vandergriff for a fishing tour!!!!
July 15, 2020
All pools were opened but requires more light in the evening. Beach @ the Beach club was great for walks @ social distancing.
July 22, 2020
We enjoyed our stay. There were sufficient activities for the children. It was affordable and convenient.
July 22, 2020
Great Place for family.
The stay was great, nice facilities but need some upgrades. Villas are nice need some thorough cleaning of carpets and upholstery. Definitely need fumigation due to spiders along the corridors and in rooms. Saw small spiders in rooms and kitchens. But overall a great stay and time away with my kids.
July 20, 2020
Great views and nice pools !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
July 12, 2020
Relaxing and Beautiful
The presidential grand villa is very spacious and accommodating. The bathrooms are nice and well-stocked as well as the kitchens. The property is beautiful and we got a chance to rent a pontoon for the evening. There's plenty of space to roam and explore and plenty to do in free time. Guests were friendly.
July 19, 2020
Love the place the issue we had was whatever chemical used to clean pool furniture ruined mine and my daughters brand new shorts, bleached spots all on the bottom side of shorts from sitting in chairs at pool while we sat and watched my youngest swim. I did address it with customer service desk... responded, yeah it’s from the chemical they used to clean/disinfect furniture didn’t offer any solutions. I really do appreciate the cleanliness and the need for cleanliness at this time of pandemic but felt there could’ve been more of a response when brought to their attention.
July 19, 2020
Not clean odor
In my review I explained it all Not clean not sanitized check in over 1 hour, shower dirty, blind pulls sticky , over capacity, dirty parking lot, no security during the 3Am part, gate access issues,
July 10, 2020
Beach house room the best
The beach house resort was beautiful big, spacious clean, had everything you wanted, on the other hand, the Pearl Harbor Resort rooms had a lot of bugs, slides, snacks, outdated old smell, bathrooms were bad best one, not so comfortable, need a whole new remodel paint everything.
July 16, 2020
Short get away.
The rooms are big and comfortable. It would have been nice to have someone explain the trash and towel Situation. We rented a boat and paid $100 per hour. The boat had the top ripped off and it was to hot to enjoy. We were still charged the same price as the boats with the tops. The staff is very friendly and helpful. The property and pools were clean and enjoyable. Great place for a few days with a couple of teenagers.