Villages Resort at Lake PalestineRental Guest Reviews

I loved it...Everything was good...I will be back soon

I love the place and glad I reserved it... everything was superb...I will be back soon...

Christmas :(

I am surprised IHG would have their name associated with this location. I stay at several IHG locations and have never experienced such low quality. I booked the room based upon the reviews and pictures. The pictures were false. I had used my IHG points for this location and this location wasn’t worth the points that I had to use. If I could post pictures it would tell the true story. Would not recommend this location as an IHG member.

holiday stay

great property would recommend to friends and family I am looking forward to coming back in the summer to enjoy the lake and the pools

Good place to stay in the Tyler area

Spent two nights at the hotel - it appears to be a co-branded property with a timeshare resort. Basically a large property with many lowrise apartment style buildings, a water park and a marina. Great for a family vacation, but in the winter time there's not really a lot of things going on.

Great stay

We stayed on a Friday night and left Saturday morning. We booked a two room suite and it was fantastic. There was a private balcony that had a great view. The reason for our stay was to celebrate Christmas with family in the area, and I was surprised with the amount of room in the suite. All 6 of us were able to be in large room, while other locations in the area would not accommodate such a large group without purchasing several rooms.

Nice quiet place for a getaway

The hotel was great and the amenities were even better. We will be back.

Holiday Inn /Water Park

Rooms were great. Nice kitchen and view. Everything was great except the water park water was way too cold. Hotel should consider selling a half day pass since it was too cold to stay all day.

Horrible Experience

First time having a bad holiday inn resort experience. Check in was at 4 room wasn't ready until 7pm, yes 7pm. The staff moved us into a three story building when we booked a bungalow..... promised a 50 dollar room credit, never received it. Terrible customer service. The grounds are very dated and they try to push a time share style buy in all the time you are there, annoying!! Stay away.

Great family fun

We had a wonderful Thanksgiving Day with kids and grandkids. Looking forward to the next visit there. Perfect weather and beautiful fall color.

Country Style Retreat

There have been many improvements to this resort over the past year, including internet and staff. For a retreat in the country, I wish there were more hiking trails and nature activities. There is now wifi throughout the resort.