Villages Resort at Lake PalestineRental Guest Reviews

Very disappointed

I’ve never been so disappointed staying here we have at least 60 friends that have time share there we where going to consider it but this trip made our minds along with many others to NOT be part of this mess again!

Check In needs fixing

Over all the resort was nice and allot of accommodation's for the price the rooms where nice and clean my only complaint is the check in process was not good! It is understandable that on Friday from 4:00pm to 7:00pm will be the busiest time. I would suggest that they have more than three people checking in that number of guest! After driving for more than 9 hours to arrive at 6:00pm to have to get in a long to line to check in made the first impression not a good one. More help on Friday night would have made the experience much better!

Only one issue

This Resort and all its amenities were beautiful. My only issue was the poor treatment that I received a poem check in and throughout my stay with the front desk. If I rated this based on just my experience with them I would not go back. However the hotel itself was beautiful comfortable and clean. The water park was a bit overpriced for what there was to do there.

Great vacation resort

Me and my family had such an amazing time! The Beach Club was absolutely wonderful! The only issues we had was with checking in! We waited in line to check in with 3 small kids, for 2 hrs and 6pm! But other than that, it was great!

Wonderful resort

We had a wonderful time at this resort. There were many activities to keep our son busy. Great selection of pools and the waterpark was great.

Great staff and service

Elizabeth at registration desk was Super! I bugged her pretty much every day with questions and she was very helpful, greeted me with a smile and very pleasant. She needs a raise! Subway employee (didn't catch his name) was also very accommodating. (My daughter has diabetes and he went out of his way to prepare her sandwich to her specifications.)

Great resort

Great resort for price. Very satisfied. Bathrooms were a little dirty but nothing that ruined our stay. Food prices on resort were reasonable as well. Great weekend.

Great Value and Family Oriented

My family and I have stayed at this resort several times. With each stay we’ve had our challenges. I really like the atmosphere and overall believe it’s great in terms of value. The cons are need to consider bridging both sides of property. Also, better training on deep cleaning for housekeeping and pullout sofas need new mattresses.

Record setting family reunion

We have had our family reunion at my dad's every year. He moved into independent living this year and so we had to move it. After looking all over the state of Texas, we found The Villages was the only place that offered everything we needed for 92 year old to 2 months. They have the best facilities: several swimming pools, playgrounds, mini golf, volleyball courts, shuffleboard, indoor games, indoor movie theater, game room, activity center. Our rooms were clean, reasonably priced for the amenities, and had great arrangement for families. BUT the best part was the staff went above and beyond to accommodate our group. They never complained or acted put out. They made our weekend the best it could be with 107 temperature. Only drawback was the length of check in.

Awesome Experience

The family had a great time and definitely plan on going back.