Williamsburg ResortRental Guest Reviews

Worst Stay Ever

The bathroom had private hair in the tub and on the button for the jetted tub. The front desk staff was not helpful or even bothered to escalate an issue when the fire alarm was pulled at 5AM on our first night there. There wasn't even any concern in her voice, all that was wanted was payment for the room. Even after I explained that the alarm scared my children and wife, there was no empathy. The entire building needed to be evacuated. The only thing that the fron desk clerk said was "things like this happen at hotels". I am very disappointed with the lack of customer service in this situation. My family was looking to unwind and relax, and I left more stressed than when I came.

Fun

Always a good experience here we have been here several times on vacation or just a getaway .customer service is great but room choice wasn’t great for us .We were put in suite next to adjoining room with door it was really just to loud.Even with them issues I am positive we will visit again because of the location and activities there .Wish check in and out times were a little better.

Great weekend getaway

Great weekend getaway. This was our first time at this property and we were really pleasantly surprised. The Sellitti was modern and clean. Lots to do at the property in the surrounding area. Close proximity to Williamsburg and Jamestown with lots of great shops and restaurants in the area. Will definitely stay there again.

Great 4th of July 2021

I was pleasantly surprised with the Williamsburg Resort. It is smaller than others I have visited but is great for family gatherings. I will definitely stay there again!

Amazing rooms, great location

The pictures don't do the room justice. The rooms are much larger than we thought and everything was updated. Great stay.

Quiet and relaxing

Overall this is a great resort to just lay back and relax. Plenty of activities for all ages. Beautiful landscaping and peaceful surroundings. Our room backed up to woods and it was great to sit and bask in the sounds of nature. The one thing I feel may make a stay a little better would be to have a more full service restaurant on premises for those nights you do not feel like leaving the resort but would like a nice meal.

Great stay

We had a great time albeit not long enough, but we will change that the next time.

Aaron Cummings

I loved the stay, the personal were friendly and helpful. Everyone was exceptional.

Post Covid Experience, our first

Place was as expected. Worst thing about it were the cheap construction and sound-proofing fail. was difficult for my daughters to sleep and me without ear plugs. Good luck if you have loud neighbors all around you because you will hear their every word. Also, kids upstairs sounded like tapdancing on a hard floor. Bring your EARPLUGS. Other than that, it was great. Sad post covid there is no money (I am guessing to actually pay folks/ or staff) to service your rooms. No more cleaning anymore day to day! But you can ask for towels at main desk! Bring your shampoo (again you can ask) but it is annoying and simply not what traveling used to be. Get used to PAY more, get Much less. But the marketing material will spin it otherwise. Kids had fun, that is all there is to it.

Horrible Experience

We had no A/C for the first four nights of our five night stay, all we kept getting told was they were working on it. We were provided with one portable A/C unit and a stand fan, but, these were not enough to cool the whole suite, during a heat wave. The location of the property is nice for the area, but, I would not stay here again after.