June 23, 2021
Sales pitches with no AC
The checkin process took 20 minutes even though there were 3 people working and only one other person checking in because only one of the staff is qualified to sell timeshares I guess? I would not call this place a resort. There are two outdoor pools and one indoor pool--all very basic and not "resort-like". The playground was a mud pit and it hadn't rained recently. The rooms themselves are fairly nice. We stayed in a large one bedroom suite complete with fridge and dishwasher. However, the AC didn't work. When we let the staff know they said they would send someone out. About an hour later someone came to our room to let us know someone was looking at it and they would bring a portable AC unit. No one ever came back. 2 hours laters the front desk called to see if the issue was resolved. It wasn't so they offered to change rooms. However it was 9:30 at night and our kids were already asleep. We checked out the next day and never received an apology or compensation for a faulty room
June 23, 2021
Convenient and quiet Williamsburg location
We enjoyed our stay at this location. Nice pools and beautiful grounds. Our suite had two bedrooms with a king bed in MB and two single beds in the second BR. It was spacious , quiet and nicely furnished. We loved our stay here and the convenient location to the historic triangle area attractions.
June 22, 2021
Difficult to find the right building, the right parking places, the right floor level on the elevator. Markings could be greatly improved for visibility and clarity. AND ... no ice machine available near room.
Mom of 3
June 14, 2021
Overall we enjoyed our stay. A few minor challenges. No wash clothes or dish detergent in rooms. Light switches were dirty. I wiped everything that people.touch with clorox wipes. So I could see dirt. Cafe staff burned two pizzas were is a challenge with young girls age.8 to 11. Dad ate burned pizza.
June 8, 2021
Safe Comfortable Clean
Well maintained and very nice people. The view was beautiful and the lobby was exceptional clean . Sanitizing stands and staff was very polite and professional. Even the stairways was clean and well maintained. We really loved the chairs and tables at a nice social distance and plenty for guests and friends.The grills were clean and there is a stand for grill brushes . Most convenient , practical and affordable.
June 7, 2021
Money well spent..the trip is well worth the ride... can't wait to return..the rooms and staff were great
May 31, 2021
Friendly staff and clean resort. This is a great location for family reunion.
June 3, 2021
We were on a quick night get away and found the Club Resort property and decided to try it since we always stay with Holiday Inn. The entire experience exceeded our expectations and we throughly enjoyed our time there. I can be a hard judge of accommodations and our room went beyond what I was expecting and we plan to stay there again on out next trip to Williamsburg.
May 25, 2021
Great spacious rooms
Rooms were spacious and pretty clean. We travel with little ones who have food allergies so a kitchen is a must, the dishwasher was a great added bonus. The dual pools indoor and outdoor were a great amenity and we really enjoyed their use!
May 23, 2021
This Holiday Inn Resort is by far the best stay I’ve had on a vacation, EVER. COVID precautions in full effect. The lobby, room, and common areas were super clean and the staff was courteous and available at a moments notice. The grounds were maintained well and all of the amenities were amazing. The chorizo breakfast burrito is to die for! I would highly recommend this place to anyone visiting Williamsburg, or even wishing to stay somewhere more affordable and drive an hour to VA Beach.