Frequently Asked Questions

Qualifications for taking a timeshare tour are:

• You must be gainfully employed and not in bankruptcy at the time of package purchase and at tour
• You can be single and attend, but if you’re in a couple (married or unmarried), you’ll both need to attend the tour together
• Be at least 25-years-old (Spouse must be 21 or older)
• Have an annual household income of at least $50,000 USD (the combined income of married couples or unmarried couples living together is considered “household” income)
• Must not have an active package or have toured in the last 12 months (maximum 3 permitted per lifetime)
• Must attend a one to two-hour timeshare presentation
• Cannot be an employee of a Timeshare Company or Hotel Brand
  
  

View Details of Participation

The tour is a one to two-hour timeshare presentation.

You can book your dates online when you visit this page and create an account using the same email address you used when you purchased your package. Once you’ve completed checkout, a representative will be in touch to help select dates for your stay, or you may call (801) 590-3765 to speak with a representative right away.

When you talk to a representative about booking your dates, you can inquire about adding extra nights for an additional charge.

You are responsible for the hotel and resort taxes which range from $5 to $60 per night depending on where and when you travel. For hotel stays, a hold of up to $200 may be placed on your credit card. For resort stays, the resort will complete a pre-authorization on your credit card or debit card for $115 for phone and room incidentals depending on resort location. All other charges and expenses, including airfare, local transportation (including to and from the sales presentation), all related taxes, parking and any incidentals are your sole responsibility and are not included in this special rate.

We can check availability of partner hotels nearby. If there is still no inventory, we can look at booking for your second preferred dates or switch your location to a destination that does have availability.

Once you purchase your package, you have 12 months to travel.

Families or groups consisting of more than one couple traveling together with same or adjoining arrival dates are not permitted. Travel dates must be 7 days apart.

No, you will receive a confirmation email after purchasing your package. A representative will contact you about scheduling your dates after you have completed checkout if you choose to select your travel dates later during check-out.

Yes, you can change your dates after booking.

Yes, you can switch to any of our other available destinations when you secure your dates.

If you have already purchased your package, call (801) 590-3765..

Holiday Inn Club Vacations® has implemented Safe Travels, a program that “checks the boxes” on the higher safety standards we’ve all come to expect. To learn more about this program, please visit our Safe Travels page.

Mask Requirements
Following guidance from the CDC, guests and owners visiting resorts located in areas of substantial or high COVID-19 transmission are encouraged to wear face coverings in public spaces indoors – regardless of vaccination status.

Additionally, state or local government orders may result in different face mask requirements at some of our resorts. If this occurs, details around the government-issued mask mandate will be clearly displayed at the resort.

Vaccine Requirements
Unless it is required by local government orders, we are not requiring guests to show proof of a negative COVID-19 test or a vaccination card to check in at a resort or participate in a sales tour. Currently, there are no local orders that require this information be shown in order to visit or stay at one of our 28 resorts.

If local government orders require that guests show proof of a negative test or a vaccination card to access certain amenities or visit on-property restaurants and bars, this information will be clearly displayed at the resort.

Travel Restrictions
Before leaving their personal residence, all travelers should check if their local government has issued restrictions or guidance regarding travel (and return from travel). At this time, there are no government-issued travel restrictions directly impacting the states and counties of our resorts.

No, single guests are also eligible to purchase. However, if you are in a couple (unmarried or married, living together), you must attend the timeshare presentation with your significant other.

Resort Vacation
With a resort vacation package, you’ll be staying on property at one of our Holiday Inn Club Vacations resorts. You’ll have access to all of the resort’s amenities, which can include things like water parks, dining, sports courts and more. Amenities vary by property. Resort packages can accommodate up to 4 guests. You’ll attend your presentation at the resort where you stay.

Hotel Vacation
With a hotel vacation package, you won’t stay with us on property, but you’ll stay at a nearby partner hotel, such as a Holiday Inn Express® or Holiday Inn Resort®. The hotel options will vary based upon availability, but our Reservations team will walk you through selecting the best fit for your family. Hotel packages can accommodate up to 4 guests.

During your timeshare presentation, you’ll be able to get all the information you want and need about membership. The steps of your tour will be:

• Meet a team member
• Chat about your vacation needs and our offerings
• Take a look at our extended network of properties
• See the resort grounds
• Tour a villa or two
• Go over pricing, including financing options

Absolutely! We encourage you to bring your entire family.

Our packages are not pet-friendly. If you are staying at a hotel, you can reach out to learn more about their pet policy.